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Hello Mike57, 1) You may want to check below link about how to change application preferences on Nvivo for Mac: http://help-nv11mac.qsrinternational.com/desktop/procedures/set_application_options.htm You need to open Nvivo preferences then click Language tab and change the language. 2) In order to download the most up to date version of Nvivo's older versions you need to create an account on My Nvivo Portal. After you sign-in click Download Nvivo and choose download older versions. Hope these help, With kind regards,

Hello Tabitha, OneDrive or any other cloud service has a network channel between the folders you have selected to sync and your cloud space. In that sense, if you are saving your Nvivo project into a sync folder, it is similar to save your projects on a network drive. Nvivo Manual says that : "By default, if your project is stored on a network drive, when you save the project your changes are saved locally—the .nvp project file on the network is only updated when you close the project. To avoid loss of data, make sure that you close your project before you turn off your computer." It seems the unexpected restart of your computer preventer Nvivo to properly save your project, and as far as I know without a recovery file you can not recover your work. I do use cloud storage to store my projects ignorer to access them wherever I need. However, I do keep my active project on documents folder and move and replace the copy in cloud folder after I finished my work. I highly recommend a similar saving routine to prevent such unexpected data loss. Hope this helps, With regards,

I have customized my node hierarchy in descending order of frequency. When I export the codebook it seems to revert to original order.

Hi, Our technical team is working on resolving compatibility issues with Mac OS Catalina and hope to release an update in 2-3 weeks. You'll be prompted by NVivo to install the update as it is released. Kind Regards, Bhupesh

Hi Angela, Cases will act as the link between the source documents and the theme/auto-coding nodes. Typically these cases would be a unit of analysis in a project and only one reference would be coded to them, the source document. References from interview participants would be coded against the theme/auto-coding nodes. As long as the theme node is coded from the same source attached to the cases, there is a link. Hope this helps. Regards, ^NVivoSup

Hi, If all 5 interviews are in a single document, you can create 5 nodes based on interviews and code respective interview text to those nodes. Then you run a Matrix Coding query between interview nodes and your theme nodes. The resulting matrix will show the number of common coding references across interviews and themes. The other solution which you've already tried is to have these interviews in separate documents. You can then run a Matrix Coding query between interview documents and nodes. Kind Regards, Bhupesh

Hi Gail, I have attached a corrupt dummy project with this email to help you recover the project from the .nvb file. Please follow the steps below to recover your data from NVB file: 1. Download and unzip attached file(based on your NVivo version) to your computer. 2. Open NVivo, click on Open Other Project, then browse and select the dummy file saved in step 1. 3. You will be presented with an option to recover from a project recovery file. Select your .nvb file from the list to recover the project. If your project does not appear in the list, you can try searching your computer for any .nvb files, these are project recovery files. 4. The project should open once recovery is complete. I hope this helps. Kind Regards, Bhupesh NV12CorruptProject (for restoring project backups).nvp.zip NV11CorruptProject(for restoring project backups).nvp.zip

Hi Nic, It’s not possible to get quite the output you are after. The closest thing you could do would be to view your dataset with coding stripes turned on to get an indication of how it has been coded. You can find information about turning coding stripes on at the following link: https://help-nv.qsrinternational.com/12/win/v12.1.86-d3ea61/Content/coding/coding-stripes.htm As for finding the number of your survey participants coded at each of your theme nodes, something you might want to explore is running a matrix coding query. For example, you could have a matrix coding query that has the 15 codes from Q1 as the rows and the 5 from Q2 as the columns. As you won’t have any references coded to both your Q1 and Q2 sets of nodes, you would need to change the query criteria to show references coded at the row criteria NEAR the column criteria and change the proximity to find references in the same dataset row. Once you have run your query, you can change the cell content to display cases coded rather than references coded. This will give you the number of survey participants who have coding at each intersection. Another one of the cell content settings you may be interested in is the row percentage. This will show the percentage of the total value of the row coded to each of the columns which would let you find information such as ‘Of the participants who say we do X better, 30% say it’s because of funding’ and so on. You can find information on how to run a matrix coding query at the following link: https://help-nv.qsrinternational.com/12/win/v12.1.86-d3ea61/Content/queries/matrix-coding-query.htm To set some of these query options, you will need to follow the instructions to run the query outside of the query wizard. After setting the criteria to search for rows NEAR columns, you can click the ‘Options’ button to change the proximity. You will need to change the proximity to ‘In Custom Context’ and then click ‘Specify’ to set the proximity to the same dataset row. I’ve attached a few screenshots showing where you can change these options. Regards, Heather

Hi Audrey, What process are you following when you are merging the projects together? You should be able to merge the two projects together following the instructions at the below link: https://help-nv.qsrinternational.com/12/win/v12.1.86-d3ea61/Content/projects-teamwork/import-items-from-another-nvivo-project.htm? When merging projects, if two project items are duplicates the project item won’t be imported again and will appear on the list of items not imported. Coding to this item will be imported and merged with the existing coding. If NVivo successfully detects that your document is identical in both projects, it’s expected that the document will be on the list of items not imported. The coding from both your coders should be present in the merged project. If the memo only exists in one copy of the project, the merged project should contain this memo. If both copies of the project contained this memo but with different text the merged copy of the project would contain both copies of the memos. NVivo will only merge the memos together if the text is identical, otherwise both copies are kept. You would need to manually edit the memos and delete the second copy. If your projects still don’t seem to be merging as expected, please submit a support request at the following link as we may need to take a look at your files: https://www.qsrinternational.com/nvivo/contact-us/customer-support Regards, Heather

Hi aatrainor, You can find the NVivo 12 help at the following link; https://help-nv.qsrinternational.com/12/win/v12.1.86-d3ea61/Content/welcome.htm The option to show or hide annotations is present in the View group in the ribbon. The tab this appears on will depend on the source type you have open. For example, if you have a document open this will appear on the ‘Document’ tab, while with a video it would appear on the ‘Video’ tab and so on. Regards, Heather

After creating a matrix coding query with cases down the rows and coding categories across the columns, NVivo allows you to filter the matrix by row or column values, which is very helpful. However, it does not let you save these filtered results with your query or export them to Excel, from what I can tell. Is there any way to export the matrix to Excel with the column/row filtering preserved? Thank you!

Hi Ruben, To try and resolve your issue, try merging your project into a blank new project. To do this: 1. In NVivo, create a blank new project. 2. Click the Import tab and the click the Project icon. The 'Import Project' dialog box appears. 3. Click Browse and navigate to and select your project file from the Desktop. 4. Click Import. Once the import finishes, see if this issue is resolved in this new project file, which contains your entire project data. If the issue still persists, can you please send us the project file by submitting a support request at https://qsrinternational.com/nvivo/contact-us/customer-support ? Kind Regards, Bhupesh

I have a coding matrix of cases by a few nodes. I want to produce a report of the text coded at the specified nodes for each case. It should look something like this: Case 1 Node 1: Text..text..text … Node 2: Text..text..text … Case 2 Node 1: Text..text..text … Node 2: Text..text..text … Etc. Does anyone know how to do this?

Hi cgev, Currently there is no direct way to do this in NVivo, however it may be possible with a Matrix Coding query. The query can be set with columns being your 36 nodes and rows as your responses. As the responses are just text at the moment, you will need to make them somehow a project item, such as a node. Once the query is run, you can display if the item in a row is coded to a particular node (column) by right clicking on the matrix and from the menu selecting Cell Content > Coding Presence. These query results can also be exported to an Excel file. For more information on matrix coding queries, see the following help link: http://help-nv11.qsrinternational.com/desktop/procedures/run_a_matrix_coding_query.htm Hope this helps.

The view setting currently reverts back to the pre-set standard every time you open a new node or source (or reopen the entire project at the start of the day), which means no highlights or codes are displayed. Could you please add a feature that allows the user to customise this setting. Particularly, it would be helpful to allow 'Highlight' -> 'Coding for All Nodes' to be permanently selected for all sources / nodes. The same goes for 'Coding Stripes' -> 'Nodes Recently Coding'. It is rather frustrating that I have to select both options every time I enter a new node / source. In bigger projects this slows my work down quite considerably. I do not know whether I should post this separately but I have a connected suggestion: Please add a feature that shows all the Coding Stripes for the text currently shown on screen. It is great that you are already providing so many different options (e.g. show 'Nodes Most Coding' or 'Nodes Recently Coding') but in bigger projects these functions are not sufficient to help me determine which codes/nodes have already been applied to the text (unless I have recently coded the section or it happens to be a frequently used code/node). In other words, as I scroll down in a long document it would be great if the coding stripes on the right continued to change to what is actually relevant to the text on screen (i.e. selected for the text shown). I know there is a maximum of how many stripes can be shown at once but even if it could only display 7 current stripes that would already help a lot. Thanks and all the best, Tobias

Hi all, I still struggle with the limits of annotations in NVivo. I tend to annotate as I code, as I like to note ideas related to specific parts of transcript text. But I keep finding myself in trouble with this strategy: 1. It is not possible to actually view the annotations, without going to the source or coded node. I can pull up a list of annotations, but when I click one, it takes me to the source. I find this frustrating; I would like to click on an annotation and be able to JUST see the highlighted/referenced text of the source and the full text of the annotation. Of course I do not need to see the entire source, this is why I selected a small part of it in order to annotate. 2. Relatedly, I should be able to do this for multiple annotations - i.e. select some annotations and view the content (again, referenced text in the source and the annotation itself). 3. I would like to be able to cross reference annotations, a bit link the links function used for memos. I.e. I could create a link between memo 3 and memo 5 on my list, as well as between annotation 3 and memo 2 (for example). 4. I can't print JUST the annotation text or JUST the referenced text with the annotation (this seems to be an issue people have struggle with for years, based on forum entries since 2007). The only way to print annotations is to print the source, with the 'include annotations' check box selected; the annotations then appear as footnotes. But I want to see ALL of my annotations on one page. It is content that I have generated through analysis, so I think expectation this is logical. There are ideas in these annotations, but NVivo is making it hard for me to revisit and organize those ideas. Why are none of these things possible? Am I using annotations incorrectly? I am reluctant to use memos for a similar purpose, because while the annotations may be related in various ways, they are not necessarily about a single coherent subject or theme (which I document in memos). In fact, ideally I'd like to be able to insert annotations into memos. This also seems logical but not possible in NVivo. Does anyone have advice on this front? Many thanks! --- P.s. I'm using NVivo 11.2.2 for Mac but I've struggled with this in Windows before.

Please add a "zoom" function, for accessibility purposes. The font is so small that I can't work with the Mac version without straining my eyes. Very discouraging.

Hi Darren, We have heard about RSS feeds from only a few of our customers and there are no immediate plans to support these. We use an easy and user-friendly online tool called Canny to gather all our customer feedback. May I request that you click on the following link https://nvivo.canny.io/ and share your feature suggestion here by creating a post? You can also vote on posts created by other users. When you post or vote on a feature, you will start receiving notification via Canny on the planned/in progress/completed actions. As a workaround, you may consider using some third party tool to capture the feeds and convert the captured data into a format support by NVivo. Refer to the link below to know about supported data types: https://help-nv.qsrinternational.com/12/mac/v12.1.41-d3ea61/Content/files/files.htm Kind Regards, Bhupesh

Hi everyone, I know the Nvivo is about qualitative analysis. Nevertheless, when using the cluster analysis function, we need to explain the validity of those results. For example, how to show that Pearson coefficient of 0.46 is significant? The p-value logic could be applied here? If it is not possible to know all the parameters to calculate the Pearson coefficient, how to justify the use of Nvivo as a reliable tool? I really need some help with this. Thanks very much!

Hi Heather, Thanks for the answer. Please, I don't know how to calculate manually because the parameters and the approach used are unknown. Is there any way to ensure or qualify the Pearson correlation number provided by NVIVO? For example, what is the N ? What the significance level for one-tailed test? Is there some online tool to get this values using the text files? Thanks.

Hi Lily, I can see that you’ve contacted us directly by submitting a support request through our website and we’ve recently been in contact via email to assist. Please reply to our email if you have any further issues with activation. Regards, Heather

Hi all, I have revived an old thread in Nvivo9/10 forum about query timeout. I have gratefully received a response from QSR helpdesk about this topic and so am sharing this in case anyone else finds it useful: Firstly, please follow the steps below to perform a Compact and Repair of your project: 1. If your project is located on a network drive, copy it to your local machine. 2. If the project is currently open, close the project via File > Close. 3. Click the File tab > Help > Compact and Repair Project. 4. At the Select Project dialog box, locate and select the project - select NVivo Projects (*.nvp) to repair a standalone project. 5. Click Open. If the issue persists, you may need to change the SQL Time out period manually by editing your configuration file. This may be a little technical. You can ask your IT support personnel to help you with this if you are unable to do this yourself. The steps are below: o Ensure NVivo 11 is closed. o Go to Start -> All Programs -> Accessories -> Wordpad o Click on File -> Open. Ensure "All Documents (*.*) is selected in the 'Files of Type' dropdown menu in the Open dialog box. 1. With NVivo 11 closed, open Windows Explorer a) Right-click on the Windows Start circle -> Explore. 2. Display all hidden files and folders: a) Click on Organize -> Folder and Search Options On the 'Folder Options' dialog, click on the View tab and check 'Show hidden files and folders' option c) Click on the Apply button and click OK. 2. Navigate to the following folders: C:\Users\[username]\AppData\Roaming\QSR_International1 o You should see few folders that start with NVivo.exe..... Go into the first folder and see if it has subfolder named "11.1.0.411"2. If not, go back one level and go into the second NVivo.exe.. folder to see if it has a 11.1.0.4112 subfolder One of the two folders will definitely have a subfolder named "11.1.0.411"2. Go into this subfolder (11.1.0.411)2. You should see a file called user.config, double click on it to open it.(Open it with Notepad) o The 19th3 line from top in this file (or one or two lines above or below) should have something that says SqlCommandTimeout setting. The next line should have a value of 60. Change this value to a higher number like 120 or 180. o Open NVivo 11 and re-run your query. If you still get the same error. Try increasing the timeout value to a higher number. Please note changing the sqltimeout value may result in the Cancel button (when you run a query) to become unresponsive. Lastly, if you are using 32-bit NVivo 11, it will also help to switch to 64-bit version. Please refer to the link below to find whether you can install 64-bit, http://www.qsrinternational.com/support_faqs_detail.aspx?view=1189 1. Rather than going through all those steps, I found it easier to type %appdata% into my Windows Explorer and choose the right version of Nvivo from there. 2. Just to point out that this number is the version of Nvivo you're running. Your version may be different, so check this first. You can do that by going to 'File', 'Help', 'About Nvivo'. 3. It was not the 19th line for me. I just used CTRL+F to find the SqlCommandTimeout setting.

Hi Ozi, Something you might want to look into is creating source classifications and then classifying your sources. Source classifications contain information about the source such as bibliographic data and the attributes of your sources can then be used as criteria when running queries or creating charts. Data imported from NCapture is automatically classified to the reference classification, with some information about the source (such as URL and capture date) added as attributes. You could either modify the existing classification to add the extra attributes you need, or you could classify your sources to a new classification. You can find more information about source classifications and how to classify your sources at the following links: http://help-nv11.qsrinternational.com/desktop/procedures/create_source_classifications.htm http://help-nv11.qsrinternational.com/desktop/concepts/about_classifying_sources.htm Regards, Heather

Hi Annie, You seem to be an older service pack of NVivo 11 for Windows. in order to access Codebook feature, please follow instructions in the link below and update your NVivo software: http://qsrinternational.com/nvivo/support-overview/downloads/nvivo-11-for-windows Kind Regards, Bhupesh

Hi Mary, At this time there is no way to join words together in a word cloud or word frequency query in NVivo for Mac. The link you provided appears to be for a different service or program and isn't related to NVivo for Mac, which is why the steps weren't working in your situation. The word frequency list can be exported out of NVivo and you may be able to use it as the word-list for Wordclouds.com, but as this is a service that isn't provided by us I can't assist with generating the word cloud this way, and you may need to get in touch with them for assistance. Information on how to export the word frequency query results can be found here: http://help-nv11mac.qsrinternational.com/desktop/procedures/export_query_results.htm#MiniTOCBookMark5 Cheers, Tane

Hello - I just had a very helpful conversation with a QSR technical expert, who found a workaround for this problem, which really did give me a nasty shock. You can still query annotations in compound queries - just use the same search terms in both sub-queries and select annotations in criteria. Jonathan

Hi Bhupesh, Thanks for your reply. (1) When I run a cluster analysis on sets, the diagram shows all the sources in that set (e.g., all interviews)-- the analysis looks the same as selecting all sources -- it does not compare set vs set (e.g., School 1 vs School 2). Am I doing something wrong? (2) Matrix queries have been useful for comparing cases, but I'd hoped there was a way to run a cluster analysis. I guess I could export it to Excel for the cluster analysis. best, Lisa

The two options for cluster analysis appear to be Source and Node. Is it possible to do a cluster analysis for sources that I've grouped using case classification attributes? For example, let's say School 1, School 2, School 3, ... n each have a # of sources (records, interviews, etc.). I made these sources into cases, then assigned the names of schools as case classification attributes (so School 1 is the attribute value for all its sources and so forth). I want to see which schools (= its collection of sources) have similar coding.

Hi Becky, You’re not able to edit your dataset within NVivo to delete rows, but you can filter your data set to only show the rows that you’re interested in. You can also hide columns if you don’t wish to see all your columns. You can find instructions on how to do this at the following link http://help-nv11mac.qsrinternational.com/desktop/procedures/filter_sort_and_customize_datasets.htm Regards, Heather

Hi Danni, You can do this by opening NVivo via the programs menu (not by clicking on the project file) and then clicking file -> options and under user profile, change the name and initials to your colleague's name and initials. Then create a new blank project (File -> new), and import your colleagues data into this blank project. Please confirm that the project user now shows as your colleague by clicking File -> (under project information) Project properties -> users. Please save and close the project. Open NVivo again via the programs menu and click File -> Options and under user profile, change the name and initials back to your name and initials. This is very important, otherwise all the new projects and its coding will appear in your colleague's name instead of yours. You can then open your project and import your colleagues project and do the coding comparison. I hope this helps. Kind Regards, Sameer

Hello Liz, This could happen if there is some rich text format in the coded part of the sources which NVivo is unable to render. Can you please enable plain text and see if this resolves the issue? Enable Plain Text To change this setting: 1) Launch NVivo 2) Go to the File menu -> Options 3) Tick the option ‘Display plain text for nodes with' 4) Click Apply 5) Click OK 6) Close down NVivo 7) Re-launch NVivo Regards, Sameer

Hi MJW, The screenshots show that only the case named Int 1 has been coded. Could you code rest of your interview documents to the respective cases by right clicking each source and clicking Code and selecting respective Cases? Once the coding is complete, ensure that Classification has been applied to the cases. To check this, right click on each case, click Classification and ensure Person classification is selected. After confirming the above, ensure that attribute values have been applied to your cases. To check this, go to Classification>Case Classification, right click on Person classification and click Open Classification Sheet. Ensure the values under Age, Gender etc. have been assigned to respective cases. Once this has been completed, you should be able to create Charts correctly. Kind Regards, Bhupesh

Hi, There are some ports and applications that must not be blocked by a firewall for NVivo Server to function correctly. Could you ensure port and application exception listed in following link have been implemented by your IT department? http://techcenter.qsrinternational.com/desktop/ns11/ns11_standard_installation.htm#MiniTOCBookMark7 If the issue persists, could you submit a support request via http://www.qsrinternational.com/customer-support so that we can investigate further? Kind Regards, Bhupesh

Hi dr_cnkimball, There are a few approaches you can take to organising your data. Possibly the simplest approach would be to rename your sources in NVivo so that the time/date is a part of the source name, or use a different source folder for each time. You could also use sets to organise your sources, so you could have a different set for each time. Sets are different to folders in NVivo as a set just contains a “shortcut” to your project item. This allows you to have one project item included in multiple sets. You can find some information about this at the following link http://help-nv11.qsrinternational.com/desktop/procedures/create_and_manage_sets.htm Another approach would be to add the time as an attribute to a source or case. This would let you run queries using this attribute. You can find details on classifying sources at the following link http://help-nv11.qsrinternational.com/desktop/procedures/classify_sources.htm Regards, Heather

Hi Oscar, Thank you for your feedback - I've let our Technical Team know. Regards, Andrew

In the process above, you can select several sources as rows and several corresponding nodes as columns. A table appears with nonzero numbers at the intersections. In the detail view, when you right-click one of the values and select ‘Cell Content > Words Coded’, it appears for all rows. You can then export the node matrix query results to excel by right-clicking in its top-left cell and choosing the adequate context menu item.

Hi there, I am analyzing a specific Twitter profile. For this I would also like to import the comments and answers Twitter users write on tweets from the Twitter profile into NVivo (in order to export it into Excel). Is this possible with NCapture and NVivo and if so how? Right now I need to click on every tweet to see if there have been comments on it. Your help would be great and highly appreciated! Best, maya

Hi Andrew, thanks for the information and your help so far. "You can capture a User Stream as a dataset. For example, the @lenoxhill profile can be captured, i.e. click @lenoxhill and then click the Lenox Hill link in the Profile Summary dialogue box that appears." Can you tell me the location of where to click and where exactly the Profile Summary dialogue box appears? I downloaded the tweets from the profile already but the comments/answers are missing... Best, maya

other than geocoding has anyone imported GIS layers?

is anyone using GIS with NVivo ? if so please get in touch

As a Trainer, I feel difficult to demonstrate a practical example of cluster analysis. Could you form support create some example of using and reading the output of a cluster analysis. The creation process is quite simple but the interpretation fo results is not that easy. If you do so, make it for the three different kinds of criteria (words similarity, coding similarity and attribute values similarity). Regards, Ernani

From QSR's spiel on what's new: "Enjoy enhanced usability NVivo 9‟s interface now includes a ribbon to help you quickly find frequently used commands so tasks can be completed with fewer steps." So in attempting to enhance usability, they've added the often hated clutter causing ribbon interface and removed customisable shortcuts - one of the key features that actually enhances workflow. As consumers, people should not be paying more to receive less.