Leaderboard

The view setting currently reverts back to the pre-set standard every time you open a new node or source (or reopen the entire project at the start of the day), which means no highlights or codes are displayed. Could you please add a feature that allows the user to customise this setting. Particularly, it would be helpful to allow 'Highlight' -> 'Coding for All Nodes' to be permanently selected for all sources / nodes. The same goes for 'Coding Stripes' -> 'Nodes Recently Coding'. It is rather frustrating that I have to select both options every time I enter a new node / source. In bigger projects this slows my work down quite considerably. I do not know whether I should post this separately but I have a connected suggestion: Please add a feature that shows all the Coding Stripes for the text currently shown on screen. It is great that you are already providing so many different options (e.g. show 'Nodes Most Coding' or 'Nodes Recently Coding') but in bigger projects these functions are not sufficient to help me determine which codes/nodes have already been applied to the text (unless I have recently coded the section or it happens to be a frequently used code/node). In other words, as I scroll down in a long document it would be great if the coding stripes on the right continued to change to what is actually relevant to the text on screen (i.e. selected for the text shown). I know there is a maximum of how many stripes can be shown at once but even if it could only display 7 current stripes that would already help a lot. Thanks and all the best, Tobias

Hi all, I still struggle with the limits of annotations in NVivo. I tend to annotate as I code, as I like to note ideas related to specific parts of transcript text. But I keep finding myself in trouble with this strategy: 1. It is not possible to actually view the annotations, without going to the source or coded node. I can pull up a list of annotations, but when I click one, it takes me to the source. I find this frustrating; I would like to click on an annotation and be able to JUST see the highlighted/referenced text of the source and the full text of the annotation. Of course I do not need to see the entire source, this is why I selected a small part of it in order to annotate. 2. Relatedly, I should be able to do this for multiple annotations - i.e. select some annotations and view the content (again, referenced text in the source and the annotation itself). 3. I would like to be able to cross reference annotations, a bit link the links function used for memos. I.e. I could create a link between memo 3 and memo 5 on my list, as well as between annotation 3 and memo 2 (for example). 4. I can't print JUST the annotation text or JUST the referenced text with the annotation (this seems to be an issue people have struggle with for years, based on forum entries since 2007). The only way to print annotations is to print the source, with the 'include annotations' check box selected; the annotations then appear as footnotes. But I want to see ALL of my annotations on one page. It is content that I have generated through analysis, so I think expectation this is logical. There are ideas in these annotations, but NVivo is making it hard for me to revisit and organize those ideas. Why are none of these things possible? Am I using annotations incorrectly? I am reluctant to use memos for a similar purpose, because while the annotations may be related in various ways, they are not necessarily about a single coherent subject or theme (which I document in memos). In fact, ideally I'd like to be able to insert annotations into memos. This also seems logical but not possible in NVivo. Does anyone have advice on this front? Many thanks! --- P.s. I'm using NVivo 11.2.2 for Mac but I've struggled with this in Windows before.

Please add a "zoom" function, for accessibility purposes. The font is so small that I can't work with the Mac version without straining my eyes. Very discouraging.

Hi Darren, We have heard about RSS feeds from only a few of our customers and there are no immediate plans to support these. We use an easy and user-friendly online tool called Canny to gather all our customer feedback. May I request that you click on the following link https://nvivo.canny.io/ and share your feature suggestion here by creating a post? You can also vote on posts created by other users. When you post or vote on a feature, you will start receiving notification via Canny on the planned/in progress/completed actions. As a workaround, you may consider using some third party tool to capture the feeds and convert the captured data into a format support by NVivo. Refer to the link below to know about supported data types: https://help-nv.qsrinternational.com/12/mac/v12.1.41-d3ea61/Content/files/files.htm Kind Regards, Bhupesh

Hi Lily, I can see that you’ve contacted us directly by submitting a support request through our website and we’ve recently been in contact via email to assist. Please reply to our email if you have any further issues with activation. Regards, Heather

Hi all, I have revived an old thread in Nvivo9/10 forum about query timeout. I have gratefully received a response from QSR helpdesk about this topic and so am sharing this in case anyone else finds it useful: Firstly, please follow the steps below to perform a Compact and Repair of your project: 1. If your project is located on a network drive, copy it to your local machine. 2. If the project is currently open, close the project via File > Close. 3. Click the File tab > Help > Compact and Repair Project. 4. At the Select Project dialog box, locate and select the project - select NVivo Projects (*.nvp) to repair a standalone project. 5. Click Open. If the issue persists, you may need to change the SQL Time out period manually by editing your configuration file. This may be a little technical. You can ask your IT support personnel to help you with this if you are unable to do this yourself. The steps are below: o Ensure NVivo 11 is closed. o Go to Start -> All Programs -> Accessories -> Wordpad o Click on File -> Open. Ensure "All Documents (*.*) is selected in the 'Files of Type' dropdown menu in the Open dialog box. 1. With NVivo 11 closed, open Windows Explorer a) Right-click on the Windows Start circle -> Explore. 2. Display all hidden files and folders: a) Click on Organize -> Folder and Search Options On the 'Folder Options' dialog, click on the View tab and check 'Show hidden files and folders' option c) Click on the Apply button and click OK. 2. Navigate to the following folders: C:\Users\[username]\AppData\Roaming\QSR_International1 o You should see few folders that start with NVivo.exe..... Go into the first folder and see if it has subfolder named "11.1.0.411"2. If not, go back one level and go into the second NVivo.exe.. folder to see if it has a 11.1.0.4112 subfolder One of the two folders will definitely have a subfolder named "11.1.0.411"2. Go into this subfolder (11.1.0.411)2. You should see a file called user.config, double click on it to open it.(Open it with Notepad) o The 19th3 line from top in this file (or one or two lines above or below) should have something that says SqlCommandTimeout setting. The next line should have a value of 60. Change this value to a higher number like 120 or 180. o Open NVivo 11 and re-run your query. If you still get the same error. Try increasing the timeout value to a higher number. Please note changing the sqltimeout value may result in the Cancel button (when you run a query) to become unresponsive. Lastly, if you are using 32-bit NVivo 11, it will also help to switch to 64-bit version. Please refer to the link below to find whether you can install 64-bit, http://www.qsrinternational.com/support_faqs_detail.aspx?view=1189 1. Rather than going through all those steps, I found it easier to type %appdata% into my Windows Explorer and choose the right version of Nvivo from there. 2. Just to point out that this number is the version of Nvivo you're running. Your version may be different, so check this first. You can do that by going to 'File', 'Help', 'About Nvivo'. 3. It was not the 19th line for me. I just used CTRL+F to find the SqlCommandTimeout setting.

Hi Ozi, Something you might want to look into is creating source classifications and then classifying your sources. Source classifications contain information about the source such as bibliographic data and the attributes of your sources can then be used as criteria when running queries or creating charts. Data imported from NCapture is automatically classified to the reference classification, with some information about the source (such as URL and capture date) added as attributes. You could either modify the existing classification to add the extra attributes you need, or you could classify your sources to a new classification. You can find more information about source classifications and how to classify your sources at the following links: http://help-nv11.qsrinternational.com/desktop/procedures/create_source_classifications.htm http://help-nv11.qsrinternational.com/desktop/concepts/about_classifying_sources.htm Regards, Heather

Hi Annie, You seem to be an older service pack of NVivo 11 for Windows. in order to access Codebook feature, please follow instructions in the link below and update your NVivo software: http://qsrinternational.com/nvivo/support-overview/downloads/nvivo-11-for-windows Kind Regards, Bhupesh

Hi Mary, At this time there is no way to join words together in a word cloud or word frequency query in NVivo for Mac. The link you provided appears to be for a different service or program and isn't related to NVivo for Mac, which is why the steps weren't working in your situation. The word frequency list can be exported out of NVivo and you may be able to use it as the word-list for Wordclouds.com, but as this is a service that isn't provided by us I can't assist with generating the word cloud this way, and you may need to get in touch with them for assistance. Information on how to export the word frequency query results can be found here: http://help-nv11mac.qsrinternational.com/desktop/procedures/export_query_results.htm#MiniTOCBookMark5 Cheers, Tane

Hello - I just had a very helpful conversation with a QSR technical expert, who found a workaround for this problem, which really did give me a nasty shock. You can still query annotations in compound queries - just use the same search terms in both sub-queries and select annotations in criteria. Jonathan

Hi Becky, You’re not able to edit your dataset within NVivo to delete rows, but you can filter your data set to only show the rows that you’re interested in. You can also hide columns if you don’t wish to see all your columns. You can find instructions on how to do this at the following link http://help-nv11mac.qsrinternational.com/desktop/procedures/filter_sort_and_customize_datasets.htm Regards, Heather

Hi Danni, You can do this by opening NVivo via the programs menu (not by clicking on the project file) and then clicking file -> options and under user profile, change the name and initials to your colleague's name and initials. Then create a new blank project (File -> new), and import your colleagues data into this blank project. Please confirm that the project user now shows as your colleague by clicking File -> (under project information) Project properties -> users. Please save and close the project. Open NVivo again via the programs menu and click File -> Options and under user profile, change the name and initials back to your name and initials. This is very important, otherwise all the new projects and its coding will appear in your colleague's name instead of yours. You can then open your project and import your colleagues project and do the coding comparison. I hope this helps. Kind Regards, Sameer

Hello Liz, This could happen if there is some rich text format in the coded part of the sources which NVivo is unable to render. Can you please enable plain text and see if this resolves the issue? Enable Plain Text To change this setting: 1) Launch NVivo 2) Go to the File menu -> Options 3) Tick the option ‘Display plain text for nodes with' 4) Click Apply 5) Click OK 6) Close down NVivo 7) Re-launch NVivo Regards, Sameer

Hi MJW, The screenshots show that only the case named Int 1 has been coded. Could you code rest of your interview documents to the respective cases by right clicking each source and clicking Code and selecting respective Cases? Once the coding is complete, ensure that Classification has been applied to the cases. To check this, right click on each case, click Classification and ensure Person classification is selected. After confirming the above, ensure that attribute values have been applied to your cases. To check this, go to Classification>Case Classification, right click on Person classification and click Open Classification Sheet. Ensure the values under Age, Gender etc. have been assigned to respective cases. Once this has been completed, you should be able to create Charts correctly. Kind Regards, Bhupesh

Hi, There are some ports and applications that must not be blocked by a firewall for NVivo Server to function correctly. Could you ensure port and application exception listed in following link have been implemented by your IT department? http://techcenter.qsrinternational.com/desktop/ns11/ns11_standard_installation.htm#MiniTOCBookMark7 If the issue persists, could you submit a support request via http://www.qsrinternational.com/customer-support so that we can investigate further? Kind Regards, Bhupesh

Hi Oscar, Thank you for your feedback - I've let our Technical Team know. Regards, Andrew

In the process above, you can select several sources as rows and several corresponding nodes as columns. A table appears with nonzero numbers at the intersections. In the detail view, when you right-click one of the values and select ‘Cell Content > Words Coded’, it appears for all rows. You can then export the node matrix query results to excel by right-clicking in its top-left cell and choosing the adequate context menu item.

Hi there, I am analyzing a specific Twitter profile. For this I would also like to import the comments and answers Twitter users write on tweets from the Twitter profile into NVivo (in order to export it into Excel). Is this possible with NCapture and NVivo and if so how? Right now I need to click on every tweet to see if there have been comments on it. Your help would be great and highly appreciated! Best, maya

Hi Andrew, thanks for the information and your help so far. "You can capture a User Stream as a dataset. For example, the @lenoxhill profile can be captured, i.e. click @lenoxhill and then click the Lenox Hill link in the Profile Summary dialogue box that appears." Can you tell me the location of where to click and where exactly the Profile Summary dialogue box appears? I downloaded the tweets from the profile already but the comments/answers are missing... Best, maya

other than geocoding has anyone imported GIS layers?

is anyone using GIS with NVivo ? if so please get in touch

From QSR's spiel on what's new: "Enjoy enhanced usability NVivo 9‟s interface now includes a ribbon to help you quickly find frequently used commands so tasks can be completed with fewer steps." So in attempting to enhance usability, they've added the often hated clutter causing ribbon interface and removed customisable shortcuts - one of the key features that actually enhances workflow. As consumers, people should not be paying more to receive less.