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Daniel Buffett

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About Daniel Buffett

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    Advanced Member

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    Melbourne, Australia

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  1. Dear pcb A project can be stored in a central location for sharing purposes. However only one person can open the project at a time. Kind regards
  2. Dear Brunno This error message would indicate that your Word document contains a table and there is too much data in a single table row for Nvivo 7 to handle. This is a limitation of one of our components and is often caused by images being inserted into the Word table. It also tends to occur when a web page has been copied and pasted into a Word document as this is often pasted in a table format with lots of icons and images in a single table row. You can resolve this issue by editiing your original source and either converting the table to text, or by identifying the row that contain
  3. Dear Caz There are many ways of coding so I'm not sure which you are using (coding toolbar, drag and drop, menu, context menu). Just be sure that when you have highlighted text, you choose one of the Code Selection options rather than one of the Code Sources option. They are right next to each other on the menus. Code Selection will only code the highlighted text but Code Sources will code the whole document, not just the text you have highlighted. In terms of your highlighting not updating after deleting a node, I have checked this and it is definitely working, so you may just want
  4. Dear Elena It is not possible to display coding stripes horizontally. However, you can very easily highlight the text by clicking on the coding stripe. I'm sure once you get used to using the coding stripes in Nvivo 7 you will find them just as easy to use as the NVivo 2 stripes. It can just take a little while to adjust to a slightly different way of working. This is normal when changing from one software package to another - it can seem unfamiliar but it doesn't take too long for the brain to rewire to a new way of working. The coding stripes in NVivo 7 are actually quite simple to
  5. Dear Mark You will need to log a Request for Service with our Help Desk and attach the error logs and they will resolve the issue with the user. It is probably best if the user logs the request directly so we can gather any additional information that is required. Kind regards
  6. Dear Quixote I think this may be a case of confusion over the message that the software has already been activated. I suspect the message actually said the LICENSE has already been activated and therefore the activation is actually failing. Subsequently if you click on the Activate Later button, the message to activate won't appear for another 24 hours so your tests probably happened during that 24 hour window. Please contact our Help Desk and they will be able to resolve your issue. Regards
  7. Dear Ryann This really needs to go to our Help Desk for resolution, as it is almost impossible to resolve an issue like this over a forum. Please log a Request for Service and we will assist you directly with your issue. We will need a copy of your project also. Kind regards
  8. Dear Helen The two-pages-per-sheet is a printer option not an Nvivo 7 option, and is not supported by all printers. If it is possible on your printer, it will be available via your general printer settings. Regards
  9. Dear chienni The trial software is exactly the same as the purchased version. The only difference is the time limit of 30 days. Autocoding definitely works, so I would suggest that there is an issue with the structure of your source documents. Check that you have applied the heading levels correctly, and if you need further assistance, send a sample of one of your documents to our Help Desk and they will be able to assist you further. Kind regards
  10. Dear Fiona We would really like to understand why you are experiencing poor performance. If you could zip up your project and email it through to info@qsrinternational.com I would be happy to take a look. Please mark it attention to myself. All data is treated as strictly confidential and not retained by us after our investigations are complete. Regards
  11. Dear joan24 Based on your error log I don't believe your project is corrupt, but I think their may be a data issue of some sort. Please log a Request for Service and attach your error log and our Help Desk should be able to work through the issue with you. Kind regards
  12. Dear Steve At this stage there is no method of saving your layout. We hope to introduce this in a future release of Nvivo. Regards
  13. Dear Evangeline You have a couple of options here. You could either create an Attribute called, say, Organisation and classify each Case according to the organisation, or you could create a Parent Case for each organisation and then move each Case under the appropriate Parent. I hope this helps. Regards
  14. Dear Alina You are correct that cut/copy and then pasting is the way to move Free Nodes to Tree Nodes. You need to choose the 'Yes' option when asked 'Paste as Tree Node'. Regards
  15. Dear Steve If you go to Tools>Options, there is a global setting on the Display tab to always Highlight Coding. If you set this to All Nodes, coding will be highlighted as you go. Regards
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