QSRSupport

Hi Hiba, It is likely, from the diagram you have included, that nodes Amanda and Hebbert do not have any common coding. Can you tell us what they should have in common? Regards, Nick

Hi Hiba, After nodes are created, you can change the node hierarchy in the node list view by either clicking and dragging nodes or right clicking on a node and using copy/cut and paste. Nodes can be moved or pasted as a child node, you could also create a new node to then group others in if required. Hope this helps. Regards, Nick

Hi Matt, If you have coded the whole source, you can uncode a source by locating it in the list view and; 1. Right click on the source and select Uncode Sources > At Existing Nodes or Cases or 2. Via the menu bar, Analyse > Uncode Sources > At Existing Nodes or Cases When the list of nodes opens, select the node that the source is coded to and click Select. If you do not know which node you coded the source to, you can open the source and turn on coding stripes, a coding stripe for a node that covers the whole source would likely indicate the node that was used. Please note that when you uncode the source from a node, this will remove all other coding for that source to that node as coding a source is essentially selecting all text and coding that to a node. Hope this helps. Regards, Nick

Hi Tim, Yes, all closed responses should appear as attribute values. When you import a dataset into NVivo, it reads first 25 rows to identify if the responses are Open Ended or Close Ended. If you want to change a column from Open Ended to Close Ended, you can do so during Step 4 of the import process. Refer to the link below: http://help-nv11.qsrinternational.com/desktop/procedures/import_data_from_spreadsheets_and_text_files.htm#MiniTOCBookMark5 When importing the dataset, classifying data should be automatically assigned your cases. If this isn't working, you can right click on imported dataset, click Classify Cases from Dataset, and select existing Case folder during Step 2 of the import. Refer to the link below: http://help-nv11.qsrinternational.com/desktop/dialogs/using_the_classify_cases_from_dataset_wizard.htm I hope this helps. Kind Regards, Bhupesh

Hi Lauren, The error message indicates project corruption. To try and resolve your issue, could you please copy your project to your Desktop and then follow the instructions below using your Desktop copy of your project: 1. Start NVivo with the program icon (not project file). 2. Click the File tab, click Help, and then click Compact and Repair Project. The Select Project dialog box opens. 3. Locate and select your project from the Desktop. 4. Click Open. Once the compact and repair completes, try merging your project into a blank new project. To do this: 1. In NVivo, create a blank new project. 2. Click the Data tab and the click the Project icon. The 'Import Project' dialog box appears. 3. Click Browse and navigate to and select your project file from the Desktop. 4. Click Import. Once the import finishes, see if this issue is resolved in this new project file, which contains your entire project data. If the issue persists, please submit a support request via http://qsrinternational.com/nvivo/contact-us/customer-support and send us your file for investigation. I hope this helps. Kind Regards, Bhupesh

Hi, I have attached a corrupt dummy project with this post to help you recover the project from the nvb file. Download and save this file to your computer and then attempt to open it in NVivo. You will be presented with an option to recover from a project recovery file. Select your nvb file to recover the project. I hope this helps. Kind Regards, Bhupesh NV11CorruptProject(for restoring project backups).nvp

Hi Darren, We have heard about RSS feeds from only a few of our customers and there are no immediate plans to support these. We use an easy and user-friendly online tool called Canny to gather all our customer feedback. May I request that you click on the following link https://nvivo.canny.io/ and share your feature suggestion here by creating a post? You can also vote on posts created by other users. When you post or vote on a feature, you will start receiving notification via Canny on the planned/in progress/completed actions. As a workaround, you may consider using some third party tool to capture the feeds and convert the captured data into a format support by NVivo. Refer to the link below to know about supported data types: https://help-nv.qsrinternational.com/12/mac/v12.1.41-d3ea61/Content/files/files.htm Kind Regards, Bhupesh

Hi Daniel, We've investigated the issue and provided you suggestion via email. I hope that you receive some alternate suggestions from other NVivo users. Kind Regards, Bhupesh

Hi Anila, It is not possible to replace a PDF in NVivo. When importing the new/changed PDF, it will be imported as a new file. You can however, update the attributes of a PDF file by reimporting Zotero file with updated attributes. In regards to importing a Classification Sheet, reimporting shouldn't corrupt your database. However, you can make a copy of your project and then reimport the classification sheet to avoid unwanted changes. Exporting a classification sheet, only exports a copy of classification and original classification is retained in NVivo project. If you reimport the same classification which you just exported, it can duplicate classification based on the options you choose during import. Refer to the Classification Sheet section below for more information: http://help-nv11.qsrinternational.com/desktop/dialogs/using_the_import_classification_sheets_wizard.htm Kind Regards, Bhupesh

Hi Anila, You can backup your NVivo project file via File>Copy Project function to an online storage/external drive. This will help recover your valuable data incase of data corruption, computer failure etc. However, you'll need to have a valid NVivo license to open NVivo projects. If you want to export your data to a Word/Excel file, you will be able to export individual project items. Refer to the link below for instructions: http://help-nv11.qsrinternational.com/desktop/procedures/export_project_items.htm I hope this helps. Kind Regards, Bhupesh

Hi Anila, To share your Windows project with a Mac user, can you please make a Mac format copy of your project via File>Copy Project feature in NVivo 11 for Windows? Once converted, you can copy Mac format project to a flash drive/online storage for Mac user to copy the project to their Mac and open it. Generally there isn't data corruption risk however, you can refer to known limitations and issues in the link below: http://help-nv11mac.qsrinternational.com/desktop/deep_concepts/work_with_your_projects_on_windows_or_mac.htm#MiniTOCBookMark6 I hope this helps. Kind Regards, Bhupesh

Hi, Sorry, it isn't possible to find number of items in a folder in NVivo for Mac. May I request that you click on the following link https://nvivo.canny.io/ and share your feature suggestion here by creating a post? You can also vote on posts created by other users. When you post or vote on a feature, you will start receiving notification via Canny on the planned/in progress/completed actions. Kind Regards, Bhupesh

Hi, When you click on a folder, the number of items in the folder show up at the bottom left corner of NVivo.(see the attached picture) Kind Regards, Bhupesh

Hi Katrine, Can you submit a support request via http://qsrinternational.com/nvivo/contact-us/customer-support & send us screenshots of error messages if any? Kind Regards, Bhupesh

Hi Helen66, I can see that you have also submitted a support request and we have been in contact via email to assist. Cheers, Heather