Jump to content


QSR Staff
  • Content count

  • Joined

  • Last visited

  • Days Won


QSRSupport last won the day on February 27

QSRSupport had the most liked content!

Community Reputation

79 Excellent

1 Follower

About QSRSupport

  • Rank
    Advanced Member

Profile Information

  • Gender
    Not Telling

Recent Profile Visitors

20,152 profile views
  1. QSRSupport

    Chart function on a Mac

    Hi, One workaround may be to create a Matrix Coding query with Cases as the rows of the query, and Attribute values as columns of the query. The query results can then be exported to Excel (right click in query results and select Export). After the results have been exported, you can transfer them to Excel and create a chart in Excel. Please refer to the link below for instructions on how to run a Matrix Coding query in NVivo 12 Mac: https://help-nv.qsrinternational.com/12/mac/v12.0.28-d3ea61/Content/queries/matrix-coding-query.htm I hope this helps. Regards, Mohammad
  2. QSRSupport

    Chart function

    Apologies for the delay in responding to your post. You also contacted us directly with this request and a response was provided to you via email. You may wish to use the crosstab query in NVivo 12 Mac. If you have created 'Cases' from your source interviews and these Cases have been classified with attributes, a crosstab query will allow you to compare nodes (theme nodes) with two different attributes in cases. The crosstab will not display the results in a Chart, however, you can easily export the results (right-click in the results) to Excel and create a chart in Excel. Refer to the link below for more information crosstab query: https://help-nv.qsrinternational.com/12/mac/v12.0.28-d3ea61/Content/queries/crosstab-query.htm The Matrix Coding query will also allow you to compare attributes with sources directly. Results of the Matrix Coding query can also be exported to Excel and can then be charted in Excel. Refer to the link below for more information on Matrix Coding query: https://help-nv.qsrinternational.com/12/mac/v12.0.28-d3ea61/Content/queries/matrix-coding-query.htm
  3. QSRSupport

    Merging and Inter-rater reliability

    Hi, File can show up more than once if either the file name or file's hierarchical location or file content is not same across the projects you are merging. This is applicable to NVivo 12 and NVivo 11(and also previous versions). If you continue to experience issues, please contact us via http://qsrinternational.com/nvivo/contact-us/customer-support so that we can investigate further. Kind Regards, Bhupesh
  4. Hi Tabitha, Data arranged in table may be causing this issue however, it should still be possible to narrow the coding context. Can you submit a support request via http://qsrinternational.com/nvivo/contact-us/customer-support and provide us your project file so that we can investigate? Kind Regards, Bhupesh
  5. QSRSupport

    Node reference count vs coverage

    Hi Shahed, To calculate node coverage across a number of sources, you will first need to add sources to a Set. Refer to the link below for detailed information on Sets: http://help-nv11.qsrinternational.com/desktop/procedures/create_and_manage_sets.htm You can then use a Matrix Coding query to find percentage coverage across specified sources in the set you created. To do so, first run a Matrix Coding query from the Query tab. Add your Set as rows and Nodes as columns. After running the query, right click on a cell and choose Cell Content > Column Percentage. This will show you the percentage of one node spread across sources in the set. Refer to the link below for more information: http://help-nv11.qsrinternational.com/desktop/procedures/run_a_matrix_coding_query.htm Kind Regards, Bhupesh
  6. Hi Tracy, To try and resolve your issue, could you please copy your project to your Desktop and then follow the instructions below using your Desktop copy of your project: 1. Start NVivo with the program icon (not project file). 2. Click the File tab, click Help, and then click Compact and Repair Project. The Select Project dialog box opens. 3. Locate and select your project. 4. Click Open. Once the compact and repair completes, open your project and see if the issue is resolved. If the issue is not resolved, try merging your project into a blank new project. To do this: 1. In NVivo, create a blank new project. 2. Click the Data tab and the click the Project icon. The 'Import Project' dialog box appears. 3. Click Browse and navigate to and select your project file. 4. Click Import. Once the import finishes, see if this issue is resolved in this new project file, which contains your entire project data. I hope this helps. Kind Regards, Bhupesh
  7. QSRSupport

    .nvb file

    Hi Min, Files ending in .nvb are NVivo recovery files. Can you please see if you are able to locate your NVivo project (.nvp) files instead? You should be able to open these files in NVivo 12. If the only files you are able to find are NVivo recovery files please get in contact with us via the support request form on our website and we’ll be able to assist. http://www.qsrinternational.com/nvivo/contact-us/contact-support Regards, Heather
  8. QSRSupport

    Text search context

    Hi Shahed, When running your query you will have the option to select the amount of context around the word that is coded as a part of the reference. If you select the option ‘Spread to: “None”’, only the word you have searched for will be included as a part of the reference. When viewing the query results, the reference will be shown in black and a few surrounding words will be shown in grey as context. If you save the results as a node only the reference shown in black will be coded. Regards, Heather
  9. Hi Tabitha, You can find all of the sets that contain a particular source by creating a search folder with the criteria: Look for: “Sets” Sets with: “Selected Items” and then select the source you are interested in. Please see the screenshot attached showing these options. If you are unfamiliar with how to create a search folder please see the following link: http://help-nv11.qsrinternational.com/desktop/procedures/create_and_customize_search_folders.htm Regards, Heather
  10. Hi beginninguser, You can cut and paste your nodes to a new location instead of using drag and drop. The Cut and Paste options are available on the Home tab of NVivo, or you can use the keyboard shortcuts CTRL + X (cut) and CTRL + V (paste). You can find more detailed instructions on doing this at the following link: http://help-nv11.qsrinternational.com/desktop/procedures/reorder_and_refine_nodes.htm?#MiniTOCBookMark4 Regards, Heather
  11. QSRSupport

    Struggling with nVivo cases

    Hi Asterinidae, it seems like you may have multiple case nodes for the same cases. Ideally you would want to have 1 case for each of your respondents. You can delete the duplicate cases from your project. These duplicate cases may also by why the matrix coding query you were running was returning no results. If the case nodes you selected when running your query have nothing coded to them no results would be returned from the query. You are able to change the cell content of a matrix coding query to display the number of nodes coded. Please see the following link for how to do this: http://help-nv11.qsrinternational.com/desktop/procedures/work_with_the_content_of_a_node_matrix.htm#Change_the_information_shown_in_the_matrix_cells Regards, Heather
  12. QSRSupport

    Memos and Annotations

    Hi Trevorj800, One tool you might find useful when writing your draft is to use “See also” links. These will allow you to link sections of text in your draft directly to quotes from other sources in your NVivo project. Please see the following for how to use see also links: http://help-nv10.qsrinternational.com/desktop/concepts/about_links.htm I’ll also pass your feedback about the word processing options available in NVivo on to the relevant people. Regards, Heather
  13. Hi ksvari, You cannot delete the sentiment nodes from the project, however you are able to uncode anything that has been coded to them. Please see the following link for how to uncode in NVivo: http://help-nv11.qsrinternational.com/desktop/procedures/remove_coding.htm Regards, Heather
  14. QSRSupport

    Word Trees

    Hi, Sorry, it is not possible to assign colors/highlight to Word Tree branches. I have raised the matter with our Product Manager who collates all feature requests and prioritises them accordingly. Kind Regards, Bhupesh
  15. Hi Theresa, When you run a Matrix Coding query, coding from both the user will be displayed. It is not possible to run a query for each user separately. Kind Regards, Bhupesh