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QSRSupport

QSR Staff
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  1. QSRSupport

    Privacy of media and transcriptions

    Hi Bonnie, You can find information on the privacy of your transcription data at the following link: https://www.qsrinternational.com/nvivo/support-overview/faqs/nvivo-transcription-faq If you require any further information please contact DataProtectionOfficer@qsrinternational.com Regards, Heather
  2. Hi Bonnie, If you want to start coding on the video timeline and then import a transcript later on you will be able to do this. NVivo treats coding to the video timeline and coding to the transcript as separate references. Importing your log files later will be more difficult. You will not be able to import these as transcript rows if you already have a transcript, so you would need to manually edit your transcript in NVivo to add these. Regards, Heather
  3. Hi bjohn, Transcripts created with NVivo Transcription contain timestamps and will sync with your audio/video file in NVivo. You can find information on using NVivo Transcription with NVivo for Mac at the following link: https://help-nv.qsrinternational.com/12/mac/v12.1.86-d3ea61/Content/files/nvivo-transcription.htm Regards, Heather
  4. Hello, Thank you for contacting NVivo Support. We will need access to the RIS file to investigate the issue. Can you please submit a support request form using the link below and please attach your RIS? https://qsrinternational.com/nvivo/contact-us/customer-support Regards, Akshay
  5. QSRSupport

    Pin a message for team work?

    Hello, Thank you for contacting NVivo Support. Currently, this feature is not available in NVivo. Thank you so much for your great feature suggestion. We use an easy and user-friendly online tool called Canny to gather all our customer feedback. May I request that you click on the following link NVivo/Interpris and share your feature suggestion here by creating a post. You can also vote on posts created by other users. When you post or vote on a feature, you will start receiving notifications via Canny on the planned/in progress/completed actions. If you wish you to pin messages or inform your colleagues, you will need to do that outside of NVivo. I hope this helps. Regards, Akshay
  6. Hello, Thank you for contacting NVivo Support. You should be able to save the framework matrix to an excel format and open it outside of NVivo. Once you have finished running the query, you may save the query and add it to your project. Also, you may export the query results in excel format by following the steps below: Run the query In the results, right click Click on Export Node Matrix A window will appear Browse and select the location Name the file and click Save I hope this helps. Regards, Akshay
  7. QSRSupport

    Working with spreadsheets

    Hi Carito, You can import data from different participants at different times. You can import responses from the same survey multiple times. When you do this, you can choose to merge into an existing dataset or create a new dataset. Refer to the link https://help-nv.qsrinternational.com/12/win/v12.1.84-d3ea61/Content/files/survey-monkey.htm Having separate spreadsheet can impact your analysis based on how you want to analyse the data. I would suggest you to try with smaller amount of data to see if keeping separate files suits you. I hope this helps. Kind Regards, Bhupesh
  8. QSRSupport

    parent / sibling nodes

    Hi Lene, You can turn ON the Aggregation in the parent node to see number of nodes/files associated to the child nodes, in the Parent Node(without opening child nodes). Refer to the link https://help-nv.qsrinternational.com/12/win/v12.1.84-d3ea61/Content/nodes/aggregate-nodes.htm Kind Regards, Bhupesh
  9. Hi, It is not possible to convert/open a project to/in an earlier version of NVivo. So, you won't be able to open the project in NVivo 8. If you haven't used NVivo 10 trial on your computer before, you can install NVivo 10 from our Downloads page below and click Trial when prompted to use the free trial. https://www.qsrinternational.com/nvivo/support-overview/downloads Kind Regards, Bhupesh
  10. QSRSupport

    Duplicate Cases in Coding Comparison

    Hi Aatrainor, It’s likely we’ll need to take a look at your project to see what is going on. Can you please submit a support request at the following link and we’ll be able to arrange for you to send us your project: https://bit.ly/2CFUHRk Cheers, Heather
  11. QSRSupport

    Nvivo 12?

    Hi Charles, Thanks for the feedback on our forum. I have passed this along to the relevant team and hopefully we’ll be seeing some changes shortly. Regards, Heather
  12. QSRSupport

    Modify transcription font?

    Hi Charles, When editing the transcription text you will only be able to change the formatting of one transcript row at a time. You will need to select the text you want to format, selecting an entire row or rows of your transcript won’t allow you to select a new font size or style. If you are wanting to change the formatting of an entire transcript and haven’t done any coding to it yet a quicker way to do this might be to export the transcript out of NVivo, make any formatting changes required in Word or similar and then reimport the transcript. You can find information on exporting and importing transcripts at the following link: https://help-nv.qsrinternational.com/12/win/v12.1.84-d3ea61/Content/files/import-audio-video-transcripts.htm If you would like to request more transcription editing options in NVivo, we use an easy and user-friendly online tool called Canny to gather all our customer feedback. May I request that you click on the following link https://nvivo.canny.io/ and share your feature suggestion here by creating a post. You can also vote on posts created by other users. When you post or vote on a feature, you will start receiving notification via Canny on the planned/in progress/completed actions. Regards, Heather
  13. Hi, I believe a Matrix Coding Query will be helpful. You can add Respondents(Cases) as Rows and Questions(Nodes) as Columns of the matrix and run the query. The resulting Matrix will show number of common coding reference across each intersection of Nodes and Cases. Here is the detailed information on Matrix Coding Query: http://help-nv11.qsrinternational.com/desktop/procedures/run_a_matrix_coding_query.htm I hope this helps. Kind Regards, Bhupesh
  14. QSRSupport

    Annotations

    Hi Julie, At this stage, it is not possible to export or print Annotations in NVivo for Mac. Please feel free to raise a feature suggestion at https://nvivo.canny.io/ by creating a post. You can also vote on posts created by other users. When you post or vote on a feature, you will start receiving notification via Canny on the planned/in progress/completed actions. You can view all the annotations in Notes>Annotations folder. Kind Regards, Bhupesh
  15. QSRSupport

    How to manually code a dataset?

    Hi Peter, Coding the entire row will be fine because this will code all the codeable cells in a row at once. Note that this will create number of references based on how many codeable cells are there in the row. You can also code entire columns to relevant topic. Please refer to the link below to understand how you can use automatic coding for above purpose: http://help-nv11.qsrinternational.com/desktop/procedures/automatic_coding_in_dataset_sources.htm You can then run a Matrix Query between your Cases and Topic to find out what a student said about a particular topic. Manually coding each cell would definitely be more precise but it will involve a lot of work. Kind Regards, Bhupesh
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