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Everything posted by QSRSupport

  1. Hi, I believe a Matrix Coding Query will be helpful. You can add Respondents(Cases) as Rows and Questions(Nodes) as Columns of the matrix and run the query. The resulting Matrix will show number of common coding reference across each intersection of Nodes and Cases. Here is the detailed information on Matrix Coding Query: http://help-nv11.qsrinternational.com/desktop/procedures/run_a_matrix_coding_query.htm I hope this helps. Kind Regards, Bhupesh
  2. QSRSupport


    Hi Julie, At this stage, it is not possible to export or print Annotations in NVivo for Mac. Please feel free to raise a feature suggestion at https://nvivo.canny.io/ by creating a post. You can also vote on posts created by other users. When you post or vote on a feature, you will start receiving notification via Canny on the planned/in progress/completed actions. You can view all the annotations in Notes>Annotations folder. Kind Regards, Bhupesh
  3. QSRSupport

    How to manually code a dataset?

    Hi Peter, Coding the entire row will be fine because this will code all the codeable cells in a row at once. Note that this will create number of references based on how many codeable cells are there in the row. You can also code entire columns to relevant topic. Please refer to the link below to understand how you can use automatic coding for above purpose: http://help-nv11.qsrinternational.com/desktop/procedures/automatic_coding_in_dataset_sources.htm You can then run a Matrix Query between your Cases and Topic to find out what a student said about a particular topic. Manually coding each cell would definitely be more precise but it will involve a lot of work. Kind Regards, Bhupesh
  4. Hi Ruben, To try and resolve your issue, try merging your project into a blank new project. To do this: 1. In NVivo, create a blank new project. 2. Click the Import tab and the click the Project icon. The 'Import Project' dialog box appears. 3. Click Browse and navigate to and select your project file from the Desktop. 4. Click Import. Once the import finishes, see if this issue is resolved in this new project file, which contains your entire project data. If the issue still persists, can you please send us the project file by submitting a support request at https://qsrinternational.com/nvivo/contact-us/customer-support ? Kind Regards, Bhupesh
  5. QSRSupport

    Venn Diagrams

    Hi MRizakis, If you are wanting to see how you have coded a particular file you can do this by turning coding stripes or highlighting on. This will give you an indication of which portions of the file are coded to each code or case. You can find information on using coding stripes at the following link: https://help-nv.qsrinternational.com/12/win/v12.1.84-d3ea61/Content/coding/coding-stripes.htm If you are after a list of all the codes or cases you have coded a particular file at you can find this information by running a Group Query. The criteria you would select when doing this is to look for “Items Coding” and the change the Scope to Selected items and select the files you are interested in. You can find information on group queries at the following link: https://help-nv.qsrinternational.com/12/win/v12.1.84-d3ea61/Content/queries/group-query.htm Regards, Heather
  6. QSRSupport

    Transcription audio out by about a minute???

    Hi Charles, It’s likely we would need to take a look at one of your files and transcripts to be able to investigate this issue. Can you please submit a support request at the following link and we will be able to investigate this further: https://bit.ly/2CFUHRk Regards, Heather
  7. Hi MauCap, You can find more information about the REFI-QDA project exchange format at the following link: https://www.qdasoftware.org/products-project-exchange/ Information on the current limitations when importing or exporting from NVivo can be found at the following link: https://help-nv.qsrinternational.com/12/win/v12.1.84-d3ea61/Content/projects-teamwork/refi-qda standard.htm NVivo does support exporting attributes. How these are handled when importing a QDPX file into another application such as ATLAS.ti would depend on how they have chosen to implement the standard. Regards, Heather
  8. QSRSupport

    Imported files won't open

    Hi RShort, We will need to get some information from your computer to be able to troubleshoot this issue. Can you please submit a support request at the following link: https://bit.ly/2CFUHRk Regards, Heather
  9. QSRSupport

    Crosstabs / Matrix coding

    Hi Maria, You should be able to run a matrix coding query to cross tabulate your nodes. After running the query, you should be able to change the cell content to display the number of cases coded to the intersection instead of displaying the number of coding references. To do this, select “Cases Coded” from the Cell Content section of the Matrix tab. It’s unusual that you are receiving the message that the query is invalid, so if the above approach doesn’t work for you can you please get in contact with us at https://bit.ly/2CFUHRk as we may need to take a look at your query criteria or your NVivo project. Regards, Heather
  10. QSRSupport

    What type of query do I need....

    Hi QDiddy, One option you can try is to use a matrix coding query and set the cell content to display coding presence. See this link for more detail on display options for matrix coding queries: http://help-nv11.qsrinternational.com/desktop/procedures/work_with_the_content_of_a_node_matrix.htm Hope this helps, ^NVivoSup
  11. QSRSupport

    Problems using query wizard in NVivo 12

    Hi Alex, Can you please submit a support request here: https://qsrinternational.com/nvivo/contact-us/customer-support and include some screenshots of the query criteria you are using so that we can investigate. ^NVivoSup
  12. QSRSupport

    Error message opening tree node

    Hi LMG, To resolve this issue can you please install the latest update to NVivo by clicking File > Help > Check for Software Updates. If this does not resolve the issue, can you please submit a support request via this link: https://www.qsrinternational.com/nvivo/contact-us/customer-support and include your NVivo error logs, you can find these by following the steps in the below link: https://www.qsrinternational.com/nvivo/support-overview/faqs/nvivo-for-windows-has-crashed-or-i-received-the-er Regards, ^NVivoSup
  13. QSRSupport

    Importing an SPSS data file - NVivo 12 Plus

    Hi Mel, Currently, NVivo supports importing data directly from SPSS as a classification sheet only. This is the reason you are not prompted to choose open ended questions and you are also not able to perform any coding. To be able to choose and code open ended question, you'll need to export data from SPSS as an Excel file and import that excel file into NVivo. Refer to the link below for information on importing datasets in NVivo: https://help-nv.qsrinternational.com/12/win/v12.1.82-d3ea61/Content/files/datasets.htm I hope this helps. Kind Regards, Bhupesh
  14. QSRSupport

    Autocoding option is greyed

    Hi Mathilde, At this stage, I am sorry to inform you that paragraph based autocoding isn't available in our Mac version. You can only Autocode by Speaker in documents. We use an easy and user-friendly online tool called Canny to gather all our customer feedback. May I request that you click on the following link https://nvivo.canny.io/ and share your feature suggestion here by creating a post. You can also vote on posts created by other users. When you post or vote on a feature, you will start receiving notification via Canny on the planned/in progress/completed actions. Kind Regards, Bhupesh
  15. QSRSupport

    Exporting Annotations + strange bug?

    Hi Amir, A. You can right click on a file, click Export>Export Document and then tick 'annotations to export Annotations along with the file. You can edit the exported file if you just want to keep annotations. You can also use the following workaround export all of the annotations in your project to a single Microsoft Word file: 1. Click the 'Collections' folder 2. Select the 'All Sources' search folder under 'Search Folders' 3. Select all of the sources in the List View 'Ctrl+A' 4. Right-click on the highlighted sources and select 'Code Sources->Code Sources At New Node' 5. Select a name and location for this node and press OK This will create a node with the content of all of your sources, including their annotations. To export this file follow the steps below: 1. Right-click on the node created in step 5 above and select 'Export->Export Node' 2. Change the option in 'Export' to 'Reference View' 3. Ensure the 'Annotations' checkbox is checked 4. Press OK and specify a name and location for the exported Word file This exported node will export all of the content from that node including annotations. Now open the exported file in word and scroll down to the end of the document where the heading 'Annotations' is displayed and delete everything above it. This will leave you with a Word file that contains all the annotations in your project. Another method is to select all the annotations in a source file by pressing Ctrl key and clicking the numbers under the 'Item' column in 'Annotations'. You can then right click and press 'Copy' to copy all the annotations and then paste them into a Word or Text file outside of NVivo 11. B. This error NVivo is unable to generate a report on a large number of items(>200). You can reduce the number of items such as nodes or sources, you would like to run the report on, to fix this error. If you are running a predefined report, make sure to select and reduce the number of items to less than 200. I hope this helps. Kind Regards, Bhupesh
  16. QSRSupport

    Working with NVIVO PRO 11 in Data Safe Haven

    Hi Simone, It sounds like you are working on a standalone NVivo Project. You will only see the option to add users to project groups if you are working in an NVivo Server (NVivo for Teams) project. You can still collaborate in a standalone NVivo project, but the process is different, and you will not need to assign users to project groups. There are a couple of different strategies for working as a team in a standalone project and you can find some information on these at the following link. http://help-nv11.qsrinternational.com/desktop/concepts/about_teamwork.htm Regards, Heather
  17. QSRSupport

    Combining data from multiple files in one project

    Hi E’lana, it’s not possible to merge datasets in NVivo. What you might want to do instead is create cases for your participants to capture their demographic data. The easiest way to do this would be to create cases from the dataset you have already coded. You can find information on how to do this at the following link: https://help-nv.qsrinternational.com/12/mac/v12.1.72-d3ea61/Content/coding/automatic-coding-datasets.htm After you have created your cases, you can import a classification sheet to add additional demographic data. Classification sheets will need to be imported as a csv file, you may be able to modify your existing dataset in Excel and save it as a csv file to import as a classification sheet. You can find information on how your classification sheet will need to be formatted and how to import it at the following link: https://help-nv.qsrinternational.com/12/mac/v12.1.72-d3ea61/Content/classifications/classification-sheets.htm Kind regards, Heather
  18. QSRSupport

    Carrying automatic codes between datasets

    Hi, When autocoding, NVivo will compare the text content (e.g from your newly imported dataset) with the text content that has already been coded (e.g. from the previously imported dataset) to the nodes, even if from a different source. If the text content already coded to the node is similar to the text content you want to code, NVivo will code to the existing node. So, NVivo will simply compare the text coded to nodes regardless of the source it is coded from. In other words, autocoding does not occur within a specific dataset only. I hope this answers the question. Regards, Mohammad
  19. QSRSupport

    Mac and Windows Coding on a group project

    Hi, If users have access to NVivo Plus, or their University’s NVivo Pro site license, they can use the same license to install NVivo for Mac. Although it is possible to convert a project from NVivo for Mac format to NVivo for Windows format (on same version such as NVivo 12) and vice-versa, conversion is generally not recommended if done regularly. Refer to the link below for details: https://help-nv.qsrinternational.com/12/mac/v12.1.72-d3ea61/Content/projects-teamwork/work-with-projects-windows-mac.htm Note, the conversion can only be done using NVivo for Windows application. Installing NVivo for Windows on a Windows virtual machine may be a better option given the situation you’ve described. Note, depending upon the size of project, amount of RAM available to VM, amount of processing power available to VM etc., there may be some performance degradation when using NVivo for Windows in a VM hosted on a Mac operating system due to shared system resources between Mac and Windows operating systems. Regards, Mohammad
  20. QSRSupport

    IDs for References

    Hi AmirM, Currently there is no option to do this automatically in NVivo. You may want to try creating a memo in your project to keep a track of the quotes in some way, for example source name/page number/quote by name. We use an easy and user-friendly online tool called Canny to gather all our customer feedback. May I request that you click on the following link https://nvivo.canny.io/ and share this as a feature suggestion here by creating a post. You can also vote on posts created by other users. When you post or vote on a feature, you will start receiving notification via Canny on the planned/in progress/completed actions. Regards, ^NVivoSup
  21. Hi mhondras, One option you can try is to create an attribute for each interview source document and assign a value showing the time interval, for example, an attribute ‘Stage’ with values baseline, 3-month, 6-month. The attribute can then be used later in queries to find relevant coding. See below link for more information: http://help-nv11.qsrinternational.com/desktop/procedures/classify_sources.htm Hope this helps. ^NVivoSup
  22. Hi Nicky, You could create a case for each of your participants and code all of their interviews to their case node. Later on, you could use a query to see how many participants (cases) are coded to each theme node. There is not a simple way to do this, but the following should give you the information you are after. First, create a set that contains all of your participant cases. You can then run a matrix coding query that has your nodes as the rows and this set as the columns. Once you have run your query you can change the matrix cell content to display cases coded. You can find information about cases at the following link: http://help-nv11.qsrinternational.com/desktop/concepts/about_cases.htm You can find information on creating a set at the following link: http://help-nv11.qsrinternational.com/desktop/procedures/create_and_manage_sets.htm? Information on creating matrix coding queries can be found at the following link: http://help-nv11.qsrinternational.com/desktop/procedures/run_a_matrix_coding_query.htm Regards, Heather
  23. Hi LMG, If you open a node you will be able to see the percentage of the source that is coded to this node. This will be displayed next to the source name and number of references coded. You can also create a chart to show coding for a source, and this will show the percentage coverage for each of your nodes. You can find more information on creating a chart at the following link: http://help-nv10.qsrinternational.com/desktop/procedures/create_a_chart.htm Kind regards, Heather
  24. Hi mjhill02, You do not need to uninstall/reinstall NVivo in order to activate the license key. As the trial is still running you can wait until it expires, at that time NVivo will prompt for a new license key. Using the help menu, you should see Manage License options (see screenshot). Deactivate will not be available if a project is currently open. If you cannot activate the license key or see any error messages, can you please log a support ticket via the below link and include a screenshot of the error: https://qsrinternational.com/nvivo/contact-us/customer-support Regards, ^NVivoSup
  25. QSRSupport

    Play Speed Control not Working

    Hi serranoang, Can you please log a support request via this link: https://qsrinternational.com/nvivo/contact-us/customer-support and include a screenshot showing where the play control is greyed out. Regards, NVivoSup