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lkstone last won the day on October 23 2015

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About lkstone

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  1. Thank you. I'll try it.
  2. Hi Andrew, I adjusted the settings and imported the file that you sent and it imported without issue. I even adjusted the settings to only allow apps downloaded from the Mac App store and it still imported just fine. But then I put it back to the original setting (Mac App store and approved developers), deleted one of the files I was having trouble with originally, and tried to import it again. It imported without issue this time. However, neither did I ever see NVivo Helper flash for a moment in the application dock when I re-imported a file that I deleted and imported again. I did se
  3. I'm not sure what happened to the request for support, Andrew. I still have that issue, but it seems to be an issue of the program scrolling within an interview transcript entry. When I first got NVivo, I just imported a lot of interview transcripts so that the entire transcript was in one 'transcript entry' associated with the audio file. I think it jumped around because after you highlight a selection that is large enough that you have to scroll down to continue highlighting, there is some default view that it jumps back to after you code. (Maybe it is the middle of the transcript entry? It
  4. When importing new mp4 files (appropriately exported as mp4 files through QuickTime), I began to get an "unable to generate waveform" error at the same time that my Mac (OS 10.10.5) was telling me that NVivo was trying to use code that was not 'signed' as part of the original certificate. I had to enable any program to download from the internet in order for something called "NVivo Helper" to momentarily open and then the files were able to import into my project. I'm guessing that this is part of the new version of NVivo (10.2.2)? Is it possible to 'sign' this software so that I can keep
  5. Thank you! I will download the new version shortly!
  6. Hello, I have an assistant who is transcribing interviews for me in NVivo for Mac. She says that when she adds a new entry into the transcript (as one does to introduce a different speaker), she gets a pinwheel and increasingly the program seems to crash. She said that the problem (either the pinwheel or the crashing) didn't happen at all when she was first transcribing, but now it is doing it all the time. (She's transcribed about four interviews, each over an hour, in the last six weeks or so.) Sometimes the pinwheel goes for minutes at a time and resolves on its own. When it crashes, so
  7. When coding transcripts that are attached to audio files (some imported and some created in NVivo), the script in the window jumps around, making it very difficult to move smoothly through the transcript. For example, I'll highlight a sentence and when I release the mouse, the view will jump to a previous point in the transcript. I have to scroll down to see the sentence that I've just highlighted. Then I can right-click and code the sentence, but when I click in the transcript box after coding, the view jumps to another point in the interview and I have to scroll down to continue to code the
  8. Never mind. I see where to do just that now.
  9. It would make coding audio and video a lot easier if there were 'in' and 'out' buttons to select a piece of the timeline as there are in FinalCut to select a clip. That way, instead of having to write down time codes that should be coded a certain way, one could listen/watch the piece, hit a key to begin a selection and then hit another key to end the selection. That way one could code selections by what is actually being said rather than the time stamp or the waveform.
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