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About LizHannaford

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  1. LizHannaford

    Query options no longer displaying NVivo 11

    Hello, Bhupesh Thanks for your suggestion. However, resizing doesn't help. After clicking the green circle once, It then disappears and I can't click on it again. Liz
  2. LizHannaford

    Create Case Classification not showing

    Thanks for replying. However, your suggestions don't seem to be working for me. Clicking on the arrow to display the ribbon menu just produces the same view (overlapping, not expanding to show case classification option, just source). I can click on the green circle in the top left to expand the display but the green circle then is not visible for me to click on it a second time, as you suggest. Expanding the display does not enable me to see the hidden options - it just makes it bigger. The problem is exactly the same as before expanding. I can't see how to create a case classification in the left navigation pane. If I right click on Case Classification, the options are all greyed out (see screenshot). Similarly, even with the display expanded, I do not see all the Query options that I used to and they still are squashed and overlapped (see second screenshot). I would appreciate further advice on this problem. Kind regards Liz
  3. Hello, This question is related to my previous query about Case Classification option not displaying on NVivo11 on my mac (High Sierra 10.13.5). I now see that I'm not getting the full range of options when I click on Query - see screenshot.it's as if the dialogue box is squashed up and there's no way to expand it to see the hidden options. Anybody else experiencing this? Do I need to update NVivo? And if so, what are the implications of that? Cheers Liz
  4. Hello, I don't seem to be able to create a Case Classification in NVivo11.4 on my Mac. The screenshot below shows that, when I click on create/classification, the only option I get is Source Classification. However, the instructions for NVivo11 for Mac say that Case Classification should appear here. Any advice? Thanks
  5. Hello, I work with NVivo10 on my home Mac. However, I'd like to export my projects to my university laptop to show my PhD supervisor from time to time. However, the IT team at my university say they can only install NVivo 11 for windows on my laptop. When I try to convert my Mac project to NVivo 11 for Windows, I get a message telling me it can't convert a project from an older version. Is there any way around this? I'm waiting to hear from the contact at my university to see if I can get NVivo 11 on my Mac, then perhaps the conversion will be possible. But she's away at the moment so I'm not going to get an answer for a while. Anybody else experiencing this issue? Liz
  6. LizHannaford

    Export Source Categorisation Sheet problems

    Thanks to QSR support team. They confirm that the "jumping" is a known bug in NVivo 10 for Mac.
  7. LizHannaford

    Export Source Categorisation Sheet problems

    Thank you for your prompt reply. If I've understood you correctly, I still don't think this solves the issue. So I've clicked on an attribute column I don't want to change. I get a little arrow on the top of that column. Then I change the value of a different attribute in a different column. But then instead of staying in that place, it jumps several columns to the left and I lose my place. Iv'e submitted a support request for the other issue I'm experiencing.
  8. Hello, I'm trying to use the Explore Source Categorisation Sheet function on my Mac but run into problems every time. When I want to change an attribute in multiple sources, for example, it jumps around after each new entry. So I can't simply go down a column making a change, for example. I have to relocate the correct entry point each time. Often the filter icon at the top of columns disappears and I have to close down and reopen the project in order to get them back. Anybody else having these annoying problems? Anybody worked a way to resolve them? Many thanks