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About CandaceNG

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  1. Thanks for the quick response! I was using queries that I had saved in the past (and that had returned hundreds of results) so I'm afraid that's probably not the issue. I did also check to make sure that there wasn't a problem with the coding, but this seems to be intact. I'll have a look at the support form.
  2. I have a single data source (survey) that includes the free-text fields that I have coded and MCQ responses that I have used for case classifications. I have run numerous matrix queries and produced a lot of charts using comparing nodes and case classifications, and it all worked very well. Then, one day, they stopped working. I tried using the wizard to create the case classifications again (as I had done before). I also tried copying the project, deleting all of the case classifications, and running the wizard again, but the join between the nodes and the case classifications (as far as matrices and charts are concerned) doesn't seem to be there. I have checked that a chart that shows just the case classifications is accurate, so the classifications seem to have been created correctly. I'm hoping that this is a know issue that has a quick fix...! Thanks in advance.