I had the same problem of N 11 not opening after downloading the program to rebuild my computer following a crash. All data files were saved. Tried opening "Sample Project" without success. Provided QSR my zipped crash information file but did not receive a response regarding the cause of the problem(s).
30 September: downloaded replacement N 11
13 October: forwarded crash information to QSR-- NO Response
15 October: QSR representative closed out customer request
Case number: 00637309
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