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I went to open the sample project today and got the database component error message that (I think) usually indicates some system conflict. The problem was not webcompanion - uninstalling it made no difference. Since the only change I had made between last working with NVivo and today was upgrading Windows 10, I uninstalled the upgrade and was once again able to access the sample project and create new projects. Just reporting it in case anyone else finds the same thing .