Hi,
I can import mp4 video files successfully in the 32 bit version of NVivo 12, but not into the 64 bit version.
The advice for NVivo 10 was to use the 32 bit version, has there been any update on this for later versions?
http://www.qsrinternational.com/nvivo/support-overview/faqs/why-do-i-get-errors-importing-or-playing-particula
Is there anything I should be doing to get it work on the 64 bit version?
Kind regards
Baljit