Hi,
I'm having trouble working out the most efficient way to set up coding for 60 interview transcripts.
I have two participant groups who completed separate interviews, however sometimes they spoke in each other's interviews as well, which I will include in my coding. So I don't think I can analyse accurately through the use of an attribute query.
I am analyzing interviews where these participants discussed why they were satisfied or dissatisfied with three different services they received. The sources of satisfaction and dissatisfaction will be my themes. From what I can see, it seems the three services will have different themes but there will also be some themes that are consistent across the three services. I want to see the results overall as well as by participant group and by services individually.
I would like to analyse the themes under a) satisfaction and dissatisfaction for the following combinations:
1. participant group 1, covering service 1
2. participant group 1, covering service 2
3. participant group 1, covering service 3
4. participant group 1, covering all three services combined
5. participant group 2, covering service 1
6. participant group 2, covering service 2
7. participant group 2, covering service 3
8. participant group 2, covering all three services combined
9. both participant groups covering service 1
10. both participant groups covering service 2
11. both participant groups covering service 3
12. both participant groups combined, covering all three services combined
What is the best way to code themes of satisfaction and dissatisfaction so I can discuss the results according similarities and differences between the participant groups and services?
Thank you for your help!