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Found 2 results

  1. Guest

    Computer Crashing

    Hi, I have NVivo 11 pro and my laptop, Dell Inspiron 15 5000 is operating on windows 11. Every time I open a file on Nvivo it takes at least 10 minutes to open. After one hour of using the software, it always crashes and says 'not responding' resulting in the application closing down. I then have to reopen the software and use the recovery file. This is highly frustrating, especially since I purchased a new laptop that I was promised would be sufficient to run NVivo 11 pro. Does anyone else have the same issues? Is there anything I can do to resolve this? If no one is experiencing the same, could you share with me which PC/Laptop you are using?
  2. Hello, Everytime I try to open the classification sheet (formerly casebook) Nvivo (12 Pro) crashes. I read elsewhere the error may be due to a corrupted project. I did indeed convert my project recently from Nvivo11 to NVivo12. Everything else runs fine though. How can I fix this issue and how do I know my project may be corrupted? This is the error message displayed: Error Message: An item with the same key has already been added. Stack Trace: at System.ThrowHelper.ThrowArgumentException(ExceptionResource resource) at System.Collections.Generic.Dictionary`2.Insert(TKey key, TValue value, Boolean add) at QSR.NVivo.Common.Business.Domain.CategoryLayout.a(NodeSortOptions A_0, Boolean A_1) at QSR.NVivo.Client.Presentation.Forms.CategoryDetailForm.ah() at QSR.NVivo.Client.Presentation.Forms.CategoryDetailForm.ai() at QSR.NVivo.Client.Presentation.Forms.CategoryDetailForm.a(EventArgs A_0) at System.Windows.Forms.Form.OnCreateControl() at System.Windows.Forms.Control.CreateControl(Boolean fIgnoreVisible) at System.Windows.Forms.Control.CreateControl() at System.Windows.Forms.Control.WmShowWindow(Message& m) at System.Windows.Forms.Control.WndProc(Message& m) at System.Windows.Forms.Form.WmShowWindow(Message& m) at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam) Many thanks. Regards, Ruben
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