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Found 3 results

  1. My institution has access to NVivo 12, but after signing up to use transcription service, I get an error message unable to log in'. How do I fix this as soon as possible?
  2. Hi all, I am uploading interview data saved in excel into NVivo 12. The first few sheets were fine, but now I am trying to upload sheets from a different file and I get the following error message: The operation couldn’t be completed. (GetDatasetExtendedProperties error 1.) I checked to make sure the column headers (interview questions) are not longer than 254 characters, but that doesn't seem to help. Any other ideas? Thank you, Hanna
  3. On clicking edit on two of our data files ,out of 25 that have been coded and annotated, the error message Key already exists pops up (see attached images for full message) then NVivo 12 crashes. I have tried both Compacting and Repairing and Merging the project into a new project success, following the instructions given in the forum post below re an apparently similar issue. Please advise.
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