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Large project in progress. Many transcribed interviews and currently 2000 nodes! Applied all the optimisation tricks. Upgraded to Windows 10. Increased RAM to 12GB. Occurs on different computer. Basically when I copy and merge nodes (as part of sorting), randomly NVivo10 will stop responding. Sometimes this is with just a couple of small nodes being merged. When NVivo fails/crashes/lags for me, CPU and Memory usage still seem low. Recent error code also included. Anyone else encountered this? Mathew Version = 10.0.638.0 Exception = System.InvalidOperationException Message = This SqlTransaction has completed; it is no longer usable. FullText = System.InvalidOperationException: This SqlTransaction has completed; it is no longer usable. at System.Data.SqlClient.SqlTransaction.ZombieCheck() at System.Data.SqlClient.SqlTransaction.Save(String savePointName) at hg.b(String aSavePointName) at eh.d() at eh.b(ie A_0) at QSR.NVivo.Client.Presentation.Forms.NVivoApplication.StartBusinessTransaction(ie A_0) at QSR.NVivo.Client.Presentation.Controls.CodingStripesColumnsControl.f() at QSR.NVivo.Client.Presentation.Controls.CodingStripesColumnsControl.a(Object A_0, ToolClickEventArgs A_1) at Infragistics.Win.UltraWinToolbars.ToolClickEventHandler.Invoke(Object sender, ToolClickEventArgs e) at QSR.NVivo.Client.Presentation.Forms.NodeDetailForm.a(Object A_0, ToolClickEventArgs A_1) at QSR.NVivo.Client.Presentation.Forms.NVivoApplication.OnToolClick(Control A_0, Object A_1, ToolClickEventArgs A_2) at Infragistics.Win.UltraWinToolbars.UltraToolbarsManager.OnToolClick(ToolClickEventArgs e) at Infragistics.Win.UltraWinToolbars.UltraToolbarsManager.FireEvent(ToolbarEventIds id, EventArgs e) at Infragistics.Win.UltraWinToolbars.PopupMenuItemUIElement.DoClickProcessing(MouseEventArgs e) at Infragistics.Win.UltraWinToolbars.PopupMenuItemUIElement.OnMouseUp(MouseEventArgs e) at Infragistics.Win.ControlUIElementBase.ProcessMouseUpHelper(Object sender, MouseEventArgs e) at Infragistics.Win.ControlUIElementBase.ProcessMouseUp(Object sender, MouseEventArgs e) at Infragistics.Win.Utilities.ProcessEvent(Control control, ProcessEvent eventToProcess, EventArgs e) at Infragistics.Win.UltraControlBase.OnMouseUp(MouseEventArgs e) at Infragistics.Win.UltraWinToolbars.PopupControlBase.OnMouseUp(MouseEventArgs e) at System.Windows.Forms.Control.WmMouseUp(Message& m, MouseButtons button, Int32 clicks) at System.Windows.Forms.Control.WndProc(Message& m) at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m) at System.Windows.Forms.NativeWindow.DebuggableCallback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam) at System.Windows.Forms.UnsafeNativeMethods.DispatchMessageW(MSG& msg) at System.Windows.Forms.Application.ComponentManager.System.Windows.Forms.UnsafeNativeMethods.IMsoComponentManager.FPushMessageLoop(Int32 dwComponentID, Int32 reason, Int32 pvLoopData) at System.Windows.Forms.Application.ThreadContext.RunMessageLoopInner(Int32 reason, ApplicationContext context) at System.Windows.Forms.Application.ThreadContext.RunMessageLoop(Int32 reason, ApplicationContext context) at QSR.NVivo.Client.Presentation.Forms.Program.b(String[] A_0) at QSR.NVivo.Client.Presentation.Forms.Program.c(String[] A_0)

Dear community, I just encountered a strange phenomenon when trying to merge to projects from our group. We all use Version 1.4.1 (851). The files in the projects merge fine, no problem here. The code names, properties, colors and hierarchies are identical. However, they all get doubled [-> (2)]. I also tested adding a new (identical) testcode to each project and merge it -> same result. Now, here is why I think a bug might be part of the problem: One coder used the program with the German interface, the other used it with the English interface. However, the sections (blue side bar) do not all get translated when I use either version. Especially the section for the codes remains "Codes" for one project but "Kodes" for the other. And this is something I cannot edit. I tried changing the project properties as well as the program language multiple times, to no avail. Since the testcode also gets duplicated although it does not have any properties whatsoever, I tend to believe this difference in the letter K/C is the problem. Especially since the hierarchical names cannot be identical in that regard -> Codes\\XYZ vs. Kodes\\XYZ. After the merge, both the original and the imported duplicate have the hierarchical name starting with Codes\\XYZ, because "Kodes" technically does not exist. Do you have any idea how to work around this issue? Best regards, Rob

As someone who works with a large team of analysts, one of the most frustrating aspects of using NVIVO is that the software still has a lot of bugs that cause duplicate files to be created when you merge two projects, even if the files appear identical. One thing that would save us a lot of time, since this error is so common, would be to have a publicly-available troubleshooting tutorial that goes through the most common fixes for this problem. For example, workarounds we've found (after hours of trial and error) include: Use diffchecker.com to check for differences in text Use Microsoft Word's compare feature to check for differences in formatting (Office 365). Remove the formatting from the file in both projects by selecting all text in the file and formatting as normal Create a new blank project for each project and import the project into this new file. Then import one of the new projects into the other I understand that trying to identify differences in complex text documents--especially with coding, classification sheets, etc. on top of everything--is a highly complex task, and that NVIVO will probably never be bug-free when it comes to project imports. But most of the solutions we've found that worked took a long time to discover and were fairly simple to implement once we did. In general, if there were more troubleshooting tutorials available in NVIVO's online help, this would save users a huge amount of time and probably reduce the number of support requests QSR handles per user.

My colleague and I coded 36 observations. He used NVIVO 11 for mac and I used NVIVO 11 for windows. When I followed the NVIVO instructions for merging files, 32 files did not import. The four files that did import had slight differences and so NVIVO created duplicate copies. The other files I believe did not have any differents. I want to combine the files so I can see my coding and his coding simultaneously. Please advise. Thank you.

My colleague and I independently coded 13 interview transcripts and tried to merge our project files. In the merge, NVivo duplicated 9 of the 13 transcripts, even though 'merged duplicate items' was selected. For instance, NVivo does not recognize transcript 1 in my file to be the same as transcript 1 in my colleague’s file. I am using NVivo Pro 11 Windows and my colleague is using NVivo Mac 11. Following the advice Customer Services & Support, my colleague used Diffchecker and fixed every difference in the transcripts until Diffchecker reported that “files are identical.” However, when my college tried to merge again, sources were still duplicated. When NVivo Customer Services & Support reviewed the corrected files, their analysis using Diffchecker reported that there are still differences between files. Has anyone encountered this problem? What are some solutions? Is this an issue with merging Windows and Mac project files? (The transcripts we are coding only have text, with a few simple tables. No images or media files.) We would like to run a code comparison, but cannot do so because the sources are not merging properly.

I imported pdfs/webpages using NCapture and find I have duplicates that came through Endnote. The Endnote data does not contain any pdf/s. Is there a way to put the PDFs into the source item that corresponds? As is, it looks to be two references but it is one. Thanks for the help.

Hi, I am using the latest version of Macintosh and I am currently working on the literature review. I am using different documents but they are written by the same author. I have viewed the youtube and for those documents written by the same authors, they should be classified as one case. So in this case, I am trying to merge these separate cases into one main case that capture the information on that author who wrote different documents. However, I have a problem that I could not merge these selected cases into one case. I have searched for information on how to merge selected cases but there is no such information on how to merge cases in Macintosh version. Can anyone advise me on how to carry out merging of certain cases?

Hi all - I have some interviews that are split up into different files (the person had to go check on lunch, take a phone call, etc etc). Is there any way to merge these different segments in NVivo into one file so I can have a full transcript rather than 3 different chunks? I tried to see what the "merge" function might do... But it didn't do anything. Thanks!