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  1. Hello, I have been trying to use ncapture to gather comments from Facebook but I am getting this error: Can't Load URL: The domain of this URL isn't included in the app's domains. To be able to load this URL, add all domains and subdomains of your app to the App Domains field in your app settings. Can anyone please help me with it? Thanks,
  2. Hello Group members, I am trying to capture the comments on the YouTube video (using NCapture) with the URL mentioned below: https://www.youtube.com/watch?v=VWCebh69Sqg&t=2s The comments keep on retrieving but the process is never completed. You are requested to please look into it and send me the generated sheet. Thank you, Aditya
  3. Hello good morning, I have a question about collecting data on Twitter. When I compile the last publications made about a certain keyword there is no problem and Ncapture captures you the publications as a database. The problem is when I give advanced search on Twitter and try to find messages on certain dates, for example, from January 1 to January 31, 2018. Here Ncapture does not extract any publication as a database, I do not understand it, because that the messages appear in the same way as if they did the last searches. I have tried to search for publications in a specific geogr
  4. Hello Group members, I am trying to capture the comments on the YouTube video (using NCapture) with the URL mentioned below: https://www.youtube.com/watch?v=VWCebh69Sqg&t=2s The comments keep on retrieving but the process is never completed. You are requested to please look into it and send me the generated sheet. Thank you, Aditya
  5. Hi, I have the NCapture google chrome extension and I have been trying to capture tweets after using an advanced Twitter search. For the search, I have added in special date parameters (until:2020-04-30 since:2020-04-01) When I do the search in Twitter I see tweets come up, but when I use the NCapture extension to capture the tweets, it says it captured 0 tweets. More specifically, the search I am using in twitter is: tanning "tanning bed" until:2020-04-30 since:2020-04-01 -filter:replies
  6. I am trying to use NCapture to import facebook posts into NVivo 12 pro. I have a couple of issues: - I am not getting the option to download as a dataset - When I download as a PDF, the PDF itself is all choppy, and the commenters names overlap their comments, making it impossible to code the comments (I have attached a photo) Could you please let me know how I can solve these issues? Thanks Holly
  7. Hi Nvivo team, The NCaptures is not working properly. I am unable to retrieve tweets if I restrict the search to certain keywords. Please see the attached pictures: The search query includes searching the keywords for BLM and blacklivesmatter, and NCaptures is not able to download the tweets. It returns "Authentication failed : Status code: 401" I removed the keywords and now NCaptures is able to capture the tweets. Could you please advise the above problem? Thanks, Tommy
  8. Hi, I just downloaded Nvivo 12 on Windows, but am now unable to run Ncapture on Chrome to pull Twitter data (Ncapture was running before I downloaded Nvivo). The authorize window pops up when I try to run Ncapture on the Twitter page, I click authorize, but am getting an error message: "Authentication failed : Status code: 401" and the dataset file is not generated. I tried removing the Ncapture extension and re-downloading the extension, but the same error comes up. Any ideas on why and how to fix this? Thank you!
  9. Hi & good day, I have been collecting data from a public facebook page for my research using the ncapture function. My last data collection was about two weeks ago where the ncapture still able to capture the data as dataset. However, when i try to use the ncapture today, it only has the options of capturing web page as pdf & article as pdf. Please advice. Thank you.
  10. Hi, I have encountered a problem with uploading NCapture files to NVivo project. Namely, I have managed to upload 25 media articles as NCapture files and when I tried to upload 26th file I got an error message about an "SclException" (screenshot with the exact message attached). Is there a way to resolve this issue because I need to upload at least another 25 articles as NCapture files to this particular NVivo project. I am using NVivo 11 Plus for Windows on server (i.e. not standalone) Many thanks. Jasenka
  11. Hi there, I downloaded around 30,000 tweets from a specific organisation that I am analysing without using the NCapture feature. However, when I import the dataset from an excel file, NVivo does not recognise it as a social media dataset, thus it does not offer me the auto-code option that creates a code for each hashtag and user mention on the dataset. Is there a way to import this excel document of tweets into NVivo as a Twitter specific dataset? Or how could I autocode the hashtags and user mentions (So I can have one code for each hashtag and user mention)? I am using a NViv
  12. Hi, I've recently started using NVIVO 11 with NCapture in an effort to analyse some Twitter data. I find myself unable to view entire tweets though, which is very frustrating. Tweets that are longer than a certain amount end in ellipses, and nothing I have tried allows me to read the whole post. I can't find anything addressing this topic, and may be missing something obvious. Any advice is greatly appreciated. Thanks, Alex
  13. Hi, I have captured a couple of webpages. The files went automatically to my downloads folder, however, when I choose the NCapture button in Nvivo 12, and browse my folders to choose these files to import, they do not show up. I can see that they are in the folder from my regular file explorer, but not from within NVivo - it seems like it isn't recognising them for some reason. The icons for those files are also blank (I can't open them as I don't have the correct 'app' to do so), though I'm not sure that's related. Thanks Jenni
  14. When importing PDFs created in NCapture I get what seems to be a random error message saying certain files are invalid. I can't see anything wrong with the file names and they were saved without any trouble. They do often seem to be files which have similar names and are taken from consecutive pages on a forum. Such as "P1 Director Takes the Cake" and then "P2 Director Takes the Cake" won't download even though P1 was imported without issue.
  15. Hello, I imported a number of posts and their associated comments from a Facebook page using NCapture. The content of the posts themselves seem to be fine, however when looking at the replies in the dataset, I've only got the replies that are written in text. If people have replied by uploading a picture or used any emoticons I've just got an empty cell in the dataset. Is this a fault in the data capture somehow or can't Nvivo cope with processing these? Thanks Sarah
  16. Hello, I have a long list of websites I would like to capture, is there a way to capture them in bulk instead of doing it one by one? Thank you, Inbal
  17. I am analyzing Facebook posts imported to Nvivo 11 Pro via NCapture; but only want posts created with a specific date range. Can I either limit the range of posts imported or delete those I don't need within Nvivo 11? I can filter my view of each set of posts; but not remove the redundant data.
  18. Hi, I try to capture a conversation from an open group I am a member of. Since there are several "sub-threads" Facebook automatically hides the replies to comments (the sub-threads) when you enter the conversation page. In previous versions of Nvivo (or maybe the change was in Facebook, I can't tell) I used to simply expand all sub-threads by clicking the "x replies" line, and then capture the conversation whole. Now when I try to do it, after I expand all sub-threads and click the NCapture icon, the page refreshes and reloads with all the sub-threads collapsed, which is what I end up cap
  19. Hello, I am importing comments from a YouTube video into NVivo using NCapture. The YouTube video has about 1600 comments, but when the data is imported, it's only showing about 1,000 (the number on the bottom). Is there a max number of comments that can be imported? Or is NVivo somehow eliminating comments (repeat commenters, etc)?
  20. New to Nvivo 11 completely. I have captured a number of days of Tweets using Ncapture and realized I have overstepped how much I want to analyse. I have imported the data into NVivo 11 using NCapture and just want to delete a few days worth of Tweets, is this possible to do? or will I have to manually go through it and uncode all the tweets that I do not want to analyse?
  21. Hello, I am a PhD and use NVivo for netnography (online ethnography) of forums. NVivo is great and so is Ncapture. However: Sugestion 1: ncapture enable to capture only 1 page at a time while some of the posts I work with can be 30 pages long. It would save me a lot of time if I could type in/ provide the URLs to Nvivo and the software would download all the pages I type in. I am not necessarily talking about thousands of pages - but a few dozens would help me a lot - and probably many other people working with online forums. Suggestion 2: when I capture several pages of a same th
  22. First time poster so I apologise if this has already been asked. I am collecting data off of Twitter using NCapture (with Nvivo Pro 11) across several different days and the NCapture has a few days in which the collection as overlapped. for example, I have collected Twitter data for a particular hashtag I am studying from August 1-24, I have done this in several stints as trying to use the advanced search function and cycle through over 2 weeks of data is very time consuming. in doing this I have realized that I accidentally collected parts of the same day twice and there may be some o
  23. I have a set of html documents saved that I would like to upload into NVivo. The NCapture extension isn't working, I think because they aren't live websites. Is there any way I can get these documents into NVivo without having to convert formats?
  24. Hi - i am wondering when Nvivo for Mac will be able to work directly with youtube videos, facebook pages, etc. I find myself dealing with lots of youtube videos in particular. In lieu of NCapture being able to work these directly, are people using some sort of app/add on with their web browser to export videos, fbook pages, etc. and then important into Nvivo? thanks!
  25. I've been using NCapture (with Google Chrome) successfully for many months now, but just this week started getting an error : "Web page import as PDF failed because of a conversion problem" Seems to happen with any source document now. I've tried uninstalling and reinstalling NCapture - no change. Has anyone else encountered this error?
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