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Found 13 results

  1. I am trying to use NCapture to import facebook posts into NVivo 12 pro. I have a couple of issues: - I am not getting the option to download as a dataset - When I download as a PDF, the PDF itself is all choppy, and the commenters names overlap their comments, making it impossible to code the comments (I have attached a photo) Could you please let me know how I can solve these issues? Thanks Holly
  2. Hi Nvivo team, The NCaptures is not working properly. I am unable to retrieve tweets if I restrict the search to certain keywords. Please see the attached pictures: The search query includes searching the keywords for BLM and blacklivesmatter, and NCaptures is not able to download the tweets. It returns "Authentication failed : Status code: 401" I removed the keywords and now NCaptures is able to capture the tweets. Could you please advise the above problem? Thanks, Tommy
  3. Hi, I just downloaded Nvivo 12 on Windows, but am now unable to run Ncapture on Chrome to pull Twitter data (Ncapture was running before I downloaded Nvivo). The authorize window pops up when I try to run Ncapture on the Twitter page, I click authorize, but am getting an error message: "Authentication failed : Status code: 401" and the dataset file is not generated. I tried removing the Ncapture extension and re-downloading the extension, but the same error comes up. Any ideas on why and how to fix this? Thank you!
  4. Hi, I have the NCapture google chrome extension and I have been trying to capture tweets after using an advanced Twitter search. For the search, I have added in special date parameters (until:2020-04-30 since:2020-04-01) When I do the search in Twitter I see tweets come up, but when I use the NCapture extension to capture the tweets, it says it captured 0 tweets. More specifically, the search I am using in twitter is: tanning "tanning bed" until:2020-04-30 since:2020-04-01 -filter:replies
  5. Hi & good day, I have been collecting data from a public facebook page for my research using the ncapture function. My last data collection was about two weeks ago where the ncapture still able to capture the data as dataset. However, when i try to use the ncapture today, it only has the options of capturing web page as pdf & article as pdf. Please advice. Thank you.
  6. Hi, I have encountered a problem with uploading NCapture files to NVivo project. Namely, I have managed to upload 25 media articles as NCapture files and when I tried to upload 26th file I got an error message about an "SclException" (screenshot with the exact message attached). Is there a way to resolve this issue because I need to upload at least another 25 articles as NCapture files to this particular NVivo project. I am using NVivo 11 Plus for Windows on server (i.e. not standalone) Many thanks. Jasenka
  7. Hi there, I downloaded around 30,000 tweets from a specific organisation that I am analysing without using the NCapture feature. However, when I import the dataset from an excel file, NVivo does not recognise it as a social media dataset, thus it does not offer me the auto-code option that creates a code for each hashtag and user mention on the dataset. Is there a way to import this excel document of tweets into NVivo as a Twitter specific dataset? Or how could I autocode the hashtags and user mentions (So I can have one code for each hashtag and user mention)? I am using a NViv
  8. Hi, I've recently started using NVIVO 11 with NCapture in an effort to analyse some Twitter data. I find myself unable to view entire tweets though, which is very frustrating. Tweets that are longer than a certain amount end in ellipses, and nothing I have tried allows me to read the whole post. I can't find anything addressing this topic, and may be missing something obvious. Any advice is greatly appreciated. Thanks, Alex
  9. Hi, I have captured a couple of webpages. The files went automatically to my downloads folder, however, when I choose the NCapture button in Nvivo 12, and browse my folders to choose these files to import, they do not show up. I can see that they are in the folder from my regular file explorer, but not from within NVivo - it seems like it isn't recognising them for some reason. The icons for those files are also blank (I can't open them as I don't have the correct 'app' to do so), though I'm not sure that's related. Thanks Jenni
  10. When importing PDFs created in NCapture I get what seems to be a random error message saying certain files are invalid. I can't see anything wrong with the file names and they were saved without any trouble. They do often seem to be files which have similar names and are taken from consecutive pages on a forum. Such as "P1 Director Takes the Cake" and then "P2 Director Takes the Cake" won't download even though P1 was imported without issue.
  11. Hello good morning, I have a question about collecting data on Twitter. When I compile the last publications made about a certain keyword there is no problem and Ncapture captures you the publications as a database. The problem is when I give advanced search on Twitter and try to find messages on certain dates, for example, from January 1 to January 31, 2018. Here Ncapture does not extract any publication as a database, I do not understand it, because that the messages appear in the same way as if they did the last searches. I have tried to search for publications in a specific geogr
  12. Hello, I imported a number of posts and their associated comments from a Facebook page using NCapture. The content of the posts themselves seem to be fine, however when looking at the replies in the dataset, I've only got the replies that are written in text. If people have replied by uploading a picture or used any emoticons I've just got an empty cell in the dataset. Is this a fault in the data capture somehow or can't Nvivo cope with processing these? Thanks Sarah
  13. Hello, I have a long list of websites I would like to capture, is there a way to capture them in bulk instead of doing it one by one? Thank you, Inbal
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