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Found 2 results

  1. Hello, Everytime I try to open the classification sheet (formerly casebook) Nvivo (12 Pro) crashes. I read elsewhere the error may be due to a corrupted project. I did indeed convert my project recently from Nvivo11 to NVivo12. Everything else runs fine though. How can I fix this issue and how do I know my project may be corrupted? This is the error message displayed: Error Message: An item with the same key has already been added. Stack Trace: at System.ThrowHelper.ThrowArgumentException(ExceptionResource resource) at System.Collections.Generic.Dictionary`2.Insert(TKey key, TValue value, Boolean add) at QSR.NVivo.Common.Business.Domain.CategoryLayout.a(NodeSortOptions A_0, Boolean A_1) at QSR.NVivo.Client.Presentation.Forms.CategoryDetailForm.ah() at QSR.NVivo.Client.Presentation.Forms.CategoryDetailForm.ai() at QSR.NVivo.Client.Presentation.Forms.CategoryDetailForm.a(EventArgs A_0) at System.Windows.Forms.Form.OnCreateControl() at System.Windows.Forms.Control.CreateControl(Boolean fIgnoreVisible) at System.Windows.Forms.Control.CreateControl() at System.Windows.Forms.Control.WmShowWindow(Message& m) at System.Windows.Forms.Control.WndProc(Message& m) at System.Windows.Forms.Form.WmShowWindow(Message& m) at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam) Many thanks. Regards, Ruben
  2. So I've been using NVivo 12 on my Mac for over a month now and all of the sudden I'm getting an error message every time I try to save my project. When I try to save it says: "The document "X" could not be saved. Please close and open the document again, this should ask you if you want to use the last saved version. It will include all your latest changes." It shows this message every time I try to save; so I have to force quit and thankfully so far it has recovered all my work. I've restarted my computer, restarted NVivo multiple times and it is still giving me the error. I originally had the project saved on my dropbox folder in Finder but I copied the project and moved it to Documents thinking that might be the problem, but it didn't help. I couldn't find a solution by googling, and I sent an email to support but have not received a response. Help!!! It is unsettling to do a bunch of work and have to force quit in order to save it!!
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