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Found 12 results

  1. Hello there, Can anyone help with an Extract question please? Is there any way to have the references that I'm exporting to an Excel file using an extract appear in the order that they appear in the files rather than have them sorted alphabetically as they do by default? Or is there a way to identify where they appear in their file by say the position of the first word? The fields that I'm exporting are File.Hierarchical Name, Coding Reference.Coded Text and Coding Code.Hierarchical Name. Many thanks, Sally
  2. My institution has access to NVivo 12, but after signing up to use transcription service, I get an error message unable to log in'. How do I fix this as soon as possible?
  3. Hi, I am using Nvivo Plus 12.6.0.959 (64 bit) with license on Windows 10 Pro 64 bit build 19042.630. When I open Nodes and click any one of the nodes to see what have I coding just now, then the software will crash and exit. I have try repair the program and try repair the nvivo project file also not use, every nvivo project file now cannot double click the Nodes. Please help, this is urgent as I cannot open any file now, I have raise many email to support but no respond at all until now. The error message is Error Message: The top/bottom margins overlap the height of the page. Stack Trace: at TXTextControl.PageMargins.ᜀ(Int32 A_0, Int32 A_1, Int32 A_2, Int32 A_3, Int32 A_4, Int32 A_5) at ᜝.ᜀ(PageMargins A_0) at QSR.NVivo.Client.Presentation.Controls.BaseTextControl.j(PageSettings A_0) at QSR.NVivo.Client.Presentation.Controls.NodeTextHostControl.u() at QSR.NVivo.Client.Presentation.Forms.NodeDetailForm.a7() at QSR.NVivo.Client.Presentation.Forms.NodeDetailForm.a(NodeView A_0) at QSR.NVivo.Client.Presentation.Forms.NodeDetailForm.a(EventArgs A_0) at System.Windows.Forms.Form.OnCreateControl() at System.Windows.Forms.Control.CreateControl(Boolean fIgnoreVisible) at System.Windows.Forms.Control.CreateControl() at System.Windows.Forms.Control.WmShowWindow(Message& m) at System.Windows.Forms.Control.WndProc(Message& m) at System.Windows.Forms.Form.WmShowWindow(Message& m) at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)
  4. From what I gathered; it is recommended to work from a local copy of your project (i.e. saved in this pc – documents etc). However, I am not allowed to keep the data I am analysing on my personal laptop, and can only work from within an external encrypted hard drive (veracrypt drive) or by logging in through secure vpn to my institutional servers, and then I think then the area I would have to choose to save my project would be cloud, or OneDrive. My query is not with where to back-up, but where to securely locate and save my working copy? Thanks
  5. Hello forum, I am coding a document which contains a table. Sadly the final column in the table is being cut off by the page margins, so that I can't read all the text in the final column. I found a previous post in this forum on how to fix this in an earlier version of Nvivo. It suggested trying to change the page layout, and referred me to things like a 'layout' tab and a 'view' tab, but I can't see any of these things in Nvivo12. Any help much appreciated.
  6. Hello, after installing NVivo 12 from a network share, nvivo.exe starts and takes up nearly 100% of the processor. Is there any way to prevent the application from running after installation is completed? I have tried both with the executable and MSI. Thanks.
  7. I am trying to use NCapture to import facebook posts into NVivo 12 pro. I have a couple of issues: - I am not getting the option to download as a dataset - When I download as a PDF, the PDF itself is all choppy, and the commenters names overlap their comments, making it impossible to code the comments (I have attached a photo) Could you please let me know how I can solve these issues? Thanks Holly
  8. Due to the electric issue my laptop shut down, and that time the project was running up. Νow I am trying to open the program again and the following message comes up "the project cannot be opened. it may be in use by another" what can i do to regain access? GB_PhD_project.zipMy version is NVivo 12 pro Thanks George NVivo 12 Samples.zip
  9. Hi there, I managed to export a library of nodes attached to a specific document online, and I hope to include it within a website I am planning to build. I was wondering if anyone has any suggestions on how to attach an .html file to a website host, I'm not super well-versed in html. I realize this is more complex as the .html file is exported from nvivo with a separate folder containing the referenced file, which is necessary to somehow include in the coding in order to share this information online. Thanks in advance
  10. Guest

    Failed to open project

    I saw this in the forum but nobody replied. I have NVivo 12 for Mac. The application didn't close, so I restarted my computer. This window popped up today when I tried to open it again.
  11. Hello, Everytime I try to open the classification sheet (formerly casebook) Nvivo (12 Pro) crashes. I read elsewhere the error may be due to a corrupted project. I did indeed convert my project recently from Nvivo11 to NVivo12. Everything else runs fine though. How can I fix this issue and how do I know my project may be corrupted? This is the error message displayed: Error Message: An item with the same key has already been added. Stack Trace: at System.ThrowHelper.ThrowArgumentException(ExceptionResource resource) at System.Collections.Generic.Dictionary`2.Insert(TKey key, TValue value, Boolean add) at QSR.NVivo.Common.Business.Domain.CategoryLayout.a(NodeSortOptions A_0, Boolean A_1) at QSR.NVivo.Client.Presentation.Forms.CategoryDetailForm.ah() at QSR.NVivo.Client.Presentation.Forms.CategoryDetailForm.ai() at QSR.NVivo.Client.Presentation.Forms.CategoryDetailForm.a(EventArgs A_0) at System.Windows.Forms.Form.OnCreateControl() at System.Windows.Forms.Control.CreateControl(Boolean fIgnoreVisible) at System.Windows.Forms.Control.CreateControl() at System.Windows.Forms.Control.WmShowWindow(Message& m) at System.Windows.Forms.Control.WndProc(Message& m) at System.Windows.Forms.Form.WmShowWindow(Message& m) at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam) Many thanks. Regards, Ruben
  12. So I've been using NVivo 12 on my Mac for over a month now and all of the sudden I'm getting an error message every time I try to save my project. When I try to save it says: "The document "X" could not be saved. Please close and open the document again, this should ask you if you want to use the last saved version. It will include all your latest changes." It shows this message every time I try to save; so I have to force quit and thankfully so far it has recovered all my work. I've restarted my computer, restarted NVivo multiple times and it is still giving me the error. I originally had the project saved on my dropbox folder in Finder but I copied the project and moved it to Documents thinking that might be the problem, but it didn't help. I couldn't find a solution by googling, and I sent an email to support but have not received a response. Help!!! It is unsettling to do a bunch of work and have to force quit in order to save it!!
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