Errors while copying project from Windows to Mac

[Enrique]

I am trying to convert a Windows project to Mac using the Copy function and it shows the following error each time:

2022/05/11 18:35:12.568 18:35:12.5686 Source Conversion Exception, source id is :d3f626f9-e19d-4451-b5a6-0defe705d5f6 --- Õndice fuera de los lÌmites de la matriz.
2022/05/11 18:37:01.195 18:37:01.1955 The source named "San Bernardo estudiantes  7o Ba?sico", (id "d3f626f9-e19d-4451-b5a6-0defe705d5f6") cannot be converted.
2022/05/11 18:42:04.222 18:42:04.2225 Source Conversion Exception, source id is :0f004b81-f121-429f-8137-734050c4d61f --- Õndice fuera de los lÌmites de la matriz.
2022/05/11 18:42:19.630 18:42:19.6305 The source named "Amanecer Docentes primer ciclo amanecer", (id "0f004b81-f121-429f-8137-734050c4d61f") cannot be converted.
2022/05/11 18:52:41.424 18:52:41.4241 Source Conversion Exception, source id is :0f004b81-f121-429f-8137-734050c4d61f --- Õndice fuera de los lÌmites de la matriz.
2022/05/11 18:52:57.514 18:52:57.5140 The source named "Amanecer Docentes primer ciclo amanecer", (id "0f004b81-f121-429f-8137-734050c4d61f") cannot be converted.
2022/05/11 18:57:35.821 18:57:35.8210 Source Conversion Exception, source id is :0f004b81-f121-429f-8137-734050c4d61f --- Õndice fuera de los lÌmites de la matriz.
2022/05/11 18:57:53.210 18:57:53.2104 The source named "Amanecer Docentes primer ciclo amanecer", (id "0f004b81-f121-429f-8137-734050c4d61f") cannot be converted.
2022/05/11 19:11:34.568 19:11:34.5685 Source Conversion Exception, source id is :d3f626f9-e19d-4451-b5a6-0defe705d5f6 --- Õndice fuera de los lÌmites de la matriz.
2022/05/11 19:13:33.412 19:13:33.4127 The source named "San Bernardo estudiantes  7o Ba?sico", (id "d3f626f9-e19d-4451-b5a6-0defe705d5f6") cannot be converted.

The project was created in Mac, then modified in Windows and I need to take it back to Mac.

Thanks, Enrique

 

 

 

[canarik]

Hello @Enrique,

Please note that there are important differences between Windows and Mac projects that you should be aware of before converting.

For further details please refer here.

The error you received seems like there are project items that are created in Windows version that can not be converted.

Please try to amend those items to meet with conversion requirements.

For further assistance, please submit a support request form following: https://support.qsrinternational.com/nvivo/s/contactsupport/contact-support-form

Regards, 

[Enrique]

22 hours ago, canarik said:

Thanks Canarik, the project was created in Mac, then converted to Windows to code some files and the error appears when we try to convert it back to Mac.

I will

submit a support request.

Best, Enrique