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Updating to the New Version of NVIVO - 1.1.2 or 1.1.6


beth
Go to solution Solved by canarik,

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I have version 12.Pro 

My colleague has 1.1.2, and for some reason I am not able to upgrade my version.  I go through the steps and I get a message that there are no software updates available. 

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Hello @beth,

1..1.2 version belongs to latest major release of Nvivo. Therefore, you would need to "upgrade" from Nvivo 12 to Nvivo R1 release.

For further details please refer here.

Regards,

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2 minutes ago, canarik said:

Hello @beth,

1..1.2 version belongs to latest major release of Nvivo. Therefore, you would need to "upgrade" from Nvivo 12 to Nvivo R1 release.

For further details please refer here.

Regards,

Is there a cost to the upgrade?  I paid for 12 Pro.  

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Hello again @beth,

Yes, upgrade licenses cost based the license you already purchased.

Regards,

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Hello again @beth,

When you follow the link that I provided and choose upgrade you would get a selection window for upgrade options as below:

273134423_ScreenShot2022-06-07at22_32_27.thumb.png.e09385f2a1fdf05bf48d6ae81782df29.png

Please note that a perpetual license allows a person to use the purchased license indefinitely (with certain device/client limitations) and allows free upgrades to further DOT releases of the same version (i.e. If a person purchased a Nvivo 12 Plus license and installed the 12.1 version to their PC, she/he can freely upgrade to 12.6 version).

When a newer version is released an upgrade license is required. 

Hope this helps,

Regards,

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