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I have an ongoing project and uploaded files as a result. This afternoon, I discovered my system was unusually slow, and thereafter, I could not find my files. Meanwhile, the codes I created are intact.

I observed that each time, I tried to log in, I get the message "unable to load plug-in." 

I need help, please.  

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Hello @Sani Bako Mohammed,

This might require further investigation of your project file.

Please submit a support request form following: https://support.qsrinternational.com/nvivo/s/contactsupport/contact-support-form

Regards,

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