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myNVivo account: how to delete an account

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When creating thier myNVivo portal account, one of my would-be collaborators has ended up with a 14-day free trial for NVivo rather than being connected to our Enterprise Licence. Thus, this person is unabel to access the collboartyion cloud. Can we delete theri myNVivo Account and make a new one?

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Hello @Carolyn Hooper,

Please submit a support request form following: https://support.qsrinternational.com/nvivo/s/contactsupport/contact-support-form


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