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Welcome to the questions and answers forum for NVivo for Mac.


Whether you're an advanced user or just starting out - feel free to ask a question or start a discussion. The Customer Support team monitor this forum and are happy to help but we also encourage you to help each other - it's good karma :)


You might find these resources useful too:

If you’re experiencing technical issues with our software, you can contact Customer Support.

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Dear support team,

I am having similar issues, although I signed up weeks ago and set up my profile a few weeks back and had a reminder email the other day - I cannot log in - it tells me it is unauthorised. Should I have done something else that I missed? i really hope not as this is the only time I can attend and I have some data I need to treat urgently!


Thanks for your advice.

Best wishes,


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