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Hi

 

Does anyone know why this happens? I tried to add stop words to my stop words list and get an error message to contact QSR support if the problem persists.

 

Working environment: NVivo for Windows inside Parallels session on a Mac - windows 7.1, Macos Yosemite 10.10.1

 

I have noticed that the size of my NVP file went up dramatically from around 100Mb to 1.4 Gb last night - but I did not add any video or other large memory chewing objects. Is my nvp file possibly corrupt?

 

 

Regards,

 

Robert

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Hi Robert,

 

 

Apologies for the late reply. Are you still experiencing this issue with NVivo? If so, could you get any log files on your computer and send them to us by filling out the support form at https://www.qsrinternational.com/support_contact-support.aspx

 

Error logs are located in your (My) Documents folder and are named like ‘err<date>T<time>.log’.
Cheers,
Simon

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