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I opened up a model I made yesterday and every time I delete an object, such as a connecting arrow or a shape, the whole program crashes! I don't recall having this problem when I first made the model. Also while I have nodes in my model, the shapes/items I am adjusting are not nodes, they are shapes I've put in.


I searched the forums but couldn't find any similar problem.


Does anyone know why this is happening? I can't continue my analysis in Nvivo if it keeps crashing every few seconds!


Version is 32 bit if relevant.



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Hello phdcoder,


Can you please try to compact and repair your project file by following the steps in the below help link to see if that helps:



If the issue persists or if you experience any issues in performing a compact and repair, please submit a support form at: http://www.qsrinternational.com/customer-support and we’ll be able to assist you further.




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Thanks for the prompt response.


I tried compacting and repairing the project file but it hasn't resolved the problem so I've submitted a support request.

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