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ayugi    0

I am new in using this software.  I have managed to import my documents but the upper ribbons are all turned off.   I can't edit or code or even run a query.  Any help with this.  Am on windows 10 

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QSRSupport    76

Hello Ayugi,

The ribbon items at the top will only become active when a relevant and an applicable item corresponding the ribbon item is clicked in NVivo. Otherwise, the ribbon items will stay inactive. For example, the edit and properties items in the Item group become active when a source text document is opened.

With regards to not being able to code or run a query, can you please try to do this in the sample project and see if you are able to? Please refer to the following link for instructions to access the sample project: 
http://www.qsrinternational.com/nvivo-support/faqs/nvivo-sample-project  

Please let me know how you go.

Regards,

Sameer

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