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Error when importing transcript

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Hello all, having trouble importing transcripts for a video. I have a table in Microsoft Word, and I have 5 columns - timestamp start, timestamp end, timespan, speaker and content columns. When I import it, Nvivo is able to identify the columns and I am able to match the fields correctly, however when I import it I get an error saying  "start times are out of sequence". The start times are not out of sequence, so I am not sure what the problem actually is. Any ideas? Thanks in advance!

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I am having the same problem.


Edit: I identified the problem. If you have speakers who speak at the same time or overlap, nvivo struggles to import this. Each timestamp for every speaker change needs to be unique for nvivo to allow you to import.

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