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Nvivo 12 for Mac crashing

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I have been able to transfer all my Nivo 11 for Mac project files to Nvivo 12 for Mac except for one project file which happens to be my biggest. Nvivo 12 crashes every time I try to open the project. I gave up trying to do the transfer and have just stuck with Nvivo 11 for that particular project. But now my licence for Nvivo 11 is going to expire within the month. So I really need a solution to this troublesome issue. Thanks in advance.

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Hi Helen66, 

I can see that you have also submitted a support request and we have been in contact via email to assist. 


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