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Autocoding sentiment error on text documents

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I'm using NVivo 11 Plus on Windows 7 and some documents in my project keep generating a message saying "An error occurred when coding your sources. Please try again." I even tried saving it as a plain .txt file first and re-importing, but no luck.

In a related issue, many of my documents apparently have NO sentiment and no themes.

Any advice? Very frustrating. It has worked well in other projects.

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