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Does anyone else have issues with capturing comments using NCapture to download Facebook comments? I thought it just automatically converts into a spreadsheet.

I get the following notification,

 

 

Capture.PNG

Capture2.PNG

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Hi Andos,

There is currently an integration issue with NCapture. This is due to a block by Facebook. We are working to resolve the issue with Facebook, but unfortunately their turnaround times can take up to eight weeks. As soon as this issue has been resolved we will advise you. We apologize for any inconvenience in the meantime.

Due to this issue, you:

  • Cannot capture wall posts for a page as a dataset
  • Cannot capture public group posts as a dataset even as a public group Admin
  • Twitter is not affected
  • Users can capture Facebook pages as PDFs using NCapture

I hope this information is helpful.

Kind Regards,

Bhupesh

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