Jump to content
aatrainor

NVIVO 12 deactivation problem with licensed computer

Recommended Posts

I have been blocked from NVIVO12 pro, using Windows 10 professional computer. I have been blocked upon opening NVIVO. The error message is "activation error: Unexpected activation error has occurred."

We contacted QSR  and they said this deactivation was a mistake and the license was re-activated "key blocked in error." The program is still not accepting the license "activated" key.

We need support to solve this problem asap.

Share this post


Link to post
Share on other sites

This problem is still not resolved and our license is less than a year old. The solutions provided by the NVivo team have yet to work. 

Share this post


Link to post
Share on other sites

Hi,

Sorry to hear that issue hasn't been resolved.

Could you please reply to one of our emails so that we can assist you in resolving the issue with your license?

Kind Regards,

Bhupesh

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now

×