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MaxNvivo

Crash when importing dataset or bibliography

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I installed Nvivo 12 on my iMac (running latest Catalina OS) without i installing Nvivo 10. Everything works fine except for an immediate crash when I press the dataset button or try to import bibliography data. I get an immediate crash before any dialogue window comes up. I read up the forums and discovered I maybe should have uninstalled Nvivo 10 first so have now deleted that. Is there an easy fix or should I uninstall Nvivo 12 and reinstall it again? If so do I have to track down all the install files in libraries and system folders? Has anyone else had this crash scenario? Any help much appreciated. 

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Hi,

Our technical team is working on resolving compatibility issues with Mac OS Catalina and hope to release an update in 2-3 weeks. 

You'll be prompted by NVivo to install the update as it is released.

Kind Regards,

Bhupesh

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