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unable to run Ncapture on Chrome for Twitter


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Hi, I just downloaded Nvivo 12 on Windows, but am now unable to run Ncapture on Chrome to pull Twitter data (Ncapture was running before I downloaded Nvivo). The authorize window pops up when I try to run Ncapture on the Twitter page, I click authorize, but am getting an error message: "Authentication failed : Status code: 401" and the dataset file is not generated. I tried removing the Ncapture extension and re-downloading the extension, but the same error comes up. Any ideas on why and how to fix this?

Thank you!

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