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Hi there, 

I'm trying to use NCapture to download data from a private Facebook group that was set up specifically for research purposes (I am an admin, and I have added the NCapture app to the page). 

Downloading as a dataset fails (error message: An error occurred while NCapture was retrieving data from Facebook. Please try again later.)

Downloading as a pdf appears to work, but when uploaded to NVivo (12) the page is blank.

I appreciate that there may be some restrictions on downloading data from a private group, but ethical practice really requires the group to be private. Is there anything I can do here...other than manually copying and pasting every post?

Thanks heaps for any help you can offer. 






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