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I am trying to use NCapture to import facebook posts into NVivo 12 pro. I have a couple of issues:

- I am not getting the option to download as a dataset

- When I download as a PDF, the PDF itself is all choppy, and the commenters names overlap their comments, making it impossible to code the comments (I have attached a photo)

Could you please let me know how I can solve these issues?

Thanks

Holly

Error.png

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