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NCapture chrome extension very slow to download web pages


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Hi,

I am trying to download some media articles for my dissertation and have been using Ncapture for chrome. However, every time I try to download a webpage, the progress wheel keeps spinning on the NCpature progress page and no downloads are completing.

Any help would be greatly appreciated!

Thanks!

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  • 2 weeks later...

Hi Harris,

Can you please remove the NCapture extension and then reinstall from Chrome Web Store?

If that doesn't work, please submit a support request via the link below and we'll investigate further.

https://www.qsrinternational.com/nvivo-qualitative-data-analysis-software/contact-us/get-in-touch/technical-support

Kind Regards,

Bhupesh

 

 

 

 

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