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Activation issues upon reinstalling MacOS


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Hello. Due to frequent crashes of Nvivo I decided to format my computer and re-install the MacOS. I did this without de-activating my NVivo (which might have been a mistake). Upon reinstalling everything I received following message (attached) when trying to activate Nvivo. I am running the newest version of Nvivo and MacOS. Anybody with similar experiences and a possible solution ? 

In a foolish attempt to enable NVivo I deactivated it on my second device (a Macbook), but now I am left with no way to activate Nvivo (on any of my devices) or access my projects. 

Screenshot 2020-09-04 at 15.02.11.png

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