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I purchased a student version of NVIVO for my student and the invoice did not come with a license number. the instruction is that mynvivo account and password should be used to activate. however, the installed software is demanding a license, how do i go about this? QSR has not help me with my queries 

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Hi Richy,

Please see if the articles in the following link helps: https://www.qsrinternational.com/nvivo-qualitative-data-analysis-software/support-services/support-center/user-issues-trending-now#LA

If you're still having issues, please send a support request by clicking on "Get in touch" in our Support Center: https://www.qsrinternational.com/nvivo-qualitative-data-analysis-software/support-services/support-center

^BM

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