Justin Coy 0 Posted December 11, 2020 Report Share Posted December 11, 2020 Hello! I successfully imported 64 of 67 word files into NVivo 12. I receive an Import Error msg: "The operational could not be performed. An unexpected error has occurred. (01-2426)" when attempting to import 3 of the files. It is worth noting these document were all originally .docm (macro) files, which I converted in Word to .docx. For the 3 remaining files, I resaved the files as both .docx and .doc, but I receive the same Import Error msg every time. I couldn't find information on this error code via Google nor a Forum search. TIA! Quote Link to post Share on other sites
QSRSupport 92 Posted December 30, 2020 Report Share Posted December 30, 2020 Hi Justin, It seems that NVivo is unable to read some formatting in those documents. Could you can try copying the content from the problematic documents into a new Word Documents and try importing the new documents? Kind Regards, Bhupesh Quote Link to post Share on other sites
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.