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NVivo on Mac M1 crashing


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I've downloaded and installed the latest version for Mac and am using a new Macbook Air with the M1 chip. The problem is whenever I try to activate with the license key it crashes. I'm unable to check for updates without activating the license, which means I can't use it at all.

Any advice would be greatly appreciated.

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  • 2 weeks later...
  • 2 months later...

Hello @jiachen bu,

Please refer here.

If your issue persists, please submit a support request form following: https://support.qsrinternational.com/nvivo/s/contactsupport/contact-support-form

Regards,

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