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nVivo 12 on Big Sur crashes when trying to activate

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Hi there,

I am new to nVivo and have recently installed nVivo 12 onto my Mac which runs on Big Sur. I am running into an issue that every time I attempt to activate the software it crashes straight away. I am using a VPN however have been assured this should not cause any issues. I attempted to close all open programs to ensure there were no conflicting software both operating at once. I also did the classic turning my computer off and on again, but unfortunately I still encountered the same issue.

I would be appreciative of any help anyone can offer. Thank you for this.


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