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impossible to connect to myNVIVO


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Hello,

I've purchased a licence online last week and I'm completly unable to activate it. When I manage to activate my account, an error message appears. It says " server connection impossible".

 

How can I activate my nvivo ?

 

Thank you,

Hugo

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Hi Hugo, Here is a link to more information about activating your license https://help-nv.qsrinternational.com/20/win/Content/about-nvivo/activate-license.htm?Highlight=activations but you might need to talk with our support team. I will make them aware of the issue.

 

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Dear Mrs Penna,

Many thanks for your quick answer. I need some advice from the support. Thank you for reporting my issue.

I will keep you informed of the result.

Kind regards

 

 

 

 

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  • 2 weeks later...

Dears Mrs Penna,

The support team still has not contacted me. Could you give me the mail in order to contact them myself?

Regards

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