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I just downloaded Nvivo trial version to my Mac. When I try to import an interview (word doc) it looks like it's uploading but then just stops and does not upload. I am not getting an error message.


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Hi Chritina,

To resolve this issue, can you try saving a copy of the document as an .ODT file in Word, then try to import this file into NVivo.

If this does not resolve the issue, can you please log a support request via the support link on the below page: 

https://support.qsrinternational.com/s/

Please also include the version of NVivo you are currently using. To find the version, click the NVivo menu, then About NVivo. ^NB

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