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"SQL Server installation is either corrupt or has been tampered with..." when accessing NVIVO 12


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Hello everyone, I am having problems installing NVIVO12, when I finish the installation I get the following error: "SQL Server installation is either corrupt or has been tampered with..." I have windows 10. I just purchased the license for a year and I need to start working as soon as possible! I would be very grateful if you can help me with this. 
Regards,

Ismael. 

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Hi Ismael,

This issue can occur if Microsoft SQL Server which is the database component used by NVivo, has failed to install correctly. To resolve this, please follow the steps below:

1. In Windows, click the start menu and go to Settings > Apps.
2. Uninstall NVivo.
3. Restart your computer.
4. Temporarily disable your anti-virus software.
5. Re-install NVivo.
6. Re-enable your anti-virus software.

If the problem persists, can you please send us a support request via the link on the page below:

https://support.qsrinternational.com/s/

Please also include screenshots of any error messages if you can. ^NB

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