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Hi,

I'm very new to using NVivo and I'm having issues using NVivo Transcription. It keeps saying file invalid every time I try to upload. I'm uncertain if this file type is supported by NVivo transcription (WMA) but I've tried other file types and I keep getting the same error.

Thank you

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Hi Ava,

Audio files in WMA format are supported if you are transcribing from within NVivo, see link below for supported formats:

https://help.mynvivo.com/nvtranscription/Content/supported_audio_formats.htm

So that we can assist with this issue, can you please log a support request via the support link on the following page

https://support.qsrinternational.com/s/

and include a screenshot of the error message you are seeing. ^NB

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