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Every time I close a project the whole of Nvivo crashes. I have sought help at Uni and on this website but I can't fix the problem. What am i missing please?

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Hello @Susanna,

Please submit a support request form following: https://support.qsrinternational.com/nvivo/s/contactsupport/contact-support-form


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Hi, try Compact and then import your project to a blank project.  Create a copy of your project to the Desktop follow these steps:

1.    Start NVivo with the program icon (not project file).
2.    Click the File tab, click  Compact Project.
3.    The Select Project dialog box opens.
4.    Locate and select your project from the desktop.
5.    Click Compact.

Once the compact completes, merge your project into a blank new project. To do this:

1.    In NVivo, create a blank new project. (Start NVivo using the icon in the Applications folder and form the File menu click "New project")
2.    Click the Data tab and then click the Project icon.
3.    The 'Import Project' dialog box appears.
4.    Navigate to and select the compacted project file.
5.    Click Import.

If the issue persists, follow the instructions in this help article: https://support.qsrinternational.com/s/article/NVivo-Mac-keeps-crashing-what-should-I-do

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