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Import button 'greyed' when trying to import a project onto NVivo Server

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I'm trying to import an NVivo 12 Windows project into a Nvivo 12 Windows server project. When I click on the import tab, the project button is greyed out so that I can't select it. Any help would be much appreciated. 


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Hello @Kristen,

Please submit a support request form following: https://support.qsrinternational.com/nvivo/s/contactsupport/contact-support-form


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