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I cannot access my settings on mynvivo portal

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I cannot access my purchases or my settings. There is not a link to click on when my settings pops up on the right hand side. Also my purchases screen is blank

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Hello, my coworkers and I get the same notice when logging onto to NVivo application. We all have a portal account and license connected by still get the error. Can someone please respond to my questions. Or give me a phone number to communicate to?


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Hello @Bri,

Please submit a support request form following: https://support.qsrinternational.com/nvivo/s/contactsupport/contact-support-form


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