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Constant crashing


JenHN

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Does anyone else here think it as absolutely ludicrous for new Nvivo to crash so many times that you have lost count in one day how many log reports you have sent in and yet no-one bothers to contact you. I have tried all of the suggestions available online including compacting the project and all it did was corrupt the project file so I was unable to use it. I am wasting so much time having to restart the program everytime it errors whether it be just from simply hitting the save icon or simple copy and paste. 

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  • 11 months later...

Ditto. Enormously frustrating.

If I am editing transcriptions, without fail the software will crash repeatedly and I will spend more time restarting the software, opting to keep recent changes, and finding the place I was working on last. This typically happens when the audio reaches the end of a time-span while I am editing but also seems to happen randomly, so it is only slightly helpful for me to avoid typing and listening to audio at the same time.

This problem is compounded by the fact that on a Mac I can't increase the size of the displayed transcription text.

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  • 2 months later...

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