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Hello @Jarvice,

Based on the information you provided, it seems that your system meets with minimum system requirements.

Please submit a support request form following: https://support.qsrinternational.com/nvivo/s/contactsupport/contact-support-form

Regards,

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Hi Jarvice, 

As Canarik has mentioned, you will need to submit a support request so that we can help you. If you could please attach the logs mentioned at the following link to your support request that would be helpful. 
https://support.qsrinternational.com/s/article/NVivo-for-Windows-has-crashed-OR-I-received-the-error-message-NVivo-has-stopped-working-what-should-I-do-now

Regards, 

Heather

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I've tried to find the crash logs but it doesn't seem to produce any. All that happens when I click the installer is that it asks for permission, and after that nothing happens. I've tried downloading and installing the file with all my anti-virus disabled as well.

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  • 1 month later...
On 9/27/2021 at 10:39 AM, Jarvice said:

Hello! I'm trying to install Nvivo on my Dell XPS 15 9560 running Windows 10. However, when I try to open the launcher nothing happens. Any suggestions on why that is?

did you find the solution. Im facing the same issue and i too am using dell xps 15 9560

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