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I'm transcribing an interview in Nvivo. And when I am going to make a new section to listen further in the interview, the audio recording jumps back to 3 min and 31 sec. It also happens if I drag the cursor to the end of the interview. Then the cursor automatically returns to 3 min and 31 sec. That means I can not transcribe the interview. Anyone who can help me here?

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Hello @Børre,

This might require further investigation of your project file. 

Please submit a support request form following: https://support.qsrinternational.com/nvivo/s/contactsupport/contact-support-form


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